Beauty Advisor (22.5 hours)

SPACE NK; Cardiff; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in beauty retail is seeking a passionate Beauty Advisor to join their vibrant team. This role focuses on providing exceptional customer service and achieving sales targets through a customer-first approach. As a Beauty Advisor, you'll be the face of the brand, using your product knowledge to guide customers in their beauty journey. Join a supportive and dynamic team where your contributions will enhance the shopping experience and foster a welcoming environment. If you have a love for beauty and a commitment to excellence, this opportunity is perfect for you!

Qualifications

• Able to deliver a 'customer first' experience.
• Strong communication skills and positive attitude.

Responsibilities

• Deliver unbiased customer advice through exceptional product knowledge.
• Exceed sales targets and ensure a 'customer first' experience.

Skills

Customer service

Communication skills

Teamwork

Initiative

Adaptability

Job description

If you love beauty, you're in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor Overview

The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

About you

• Able to deliver a 'customer first' experience
• Able to understand store targets and KPI's
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a 'customer first' experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners and store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.