Beauty Advisor

ghd hair; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

50% off products

Private Medical

Ongoing training

Job summary

ghd hair is seeking a commercially driven Beauty Advisor to join our London retail team. You will deliver exceptional service, build lasting client relationships, and drive sales through engaging experiences.

If you are KPI-focused, enjoy growing a client base, and can convert conversations into sales, this is the role for you. You will be the face of our iconic brand, delivering personalised consultations, product demonstrations, and expert tips to meet diverse beauty needs.

Qualifications

• Minimum 1 year in sales, business development, or retail.
• Proven track record of hitting commercial targets.
• Entrepreneurial mindset with a drive to grow.
• Excellent communication, negotiation, and relationship-building skills.
• Creative thinker with fresh ideas and spotting opportunities.
• Comfortable with data analysis and reporting.
• Passion for beauty, hair, spa, or wellness.
• Must be able to work weekends.

Responsibilities

• Hit and exceed individual and counter sales goals and KPIs.
• Greet and assist customers with enthusiasm, creating a personalised and welcoming experience.
• Build authentic relationships in-store to foster loyalty and repeat business.
• Promote upcoming events, offers, and brand activations.
• Cross-sell and up-sell across the product range.
• Organise and participate in promotional activities.
• Offer expert tips and techniques to meet individual beauty needs.
• Create your own in-store events to generate excitement and drive traffic.

Skills

Sales targets

Customer service

Relationship building

Communication

Data analysis

Job description

Benefits:

50% off products, private medical, ongoing training

WHO ARE WE?

Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!

Merging science and innovation, with luxury beauty and style; ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world.

A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute. The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons.

Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!

ABOUT THIS ROLE

Are you passionate about beauty and driven by results? We’re looking for a commercially astute Beauty Advisor to join our team. Someone who brings energy, creativity, and a customer-first mindset to every interaction.

You’ll be the face of our brand, delivering exceptional service, building lasting relationships, and driving sales through engaging experiences. If you’re motivated by KPIs, love building a client base, and know how to turn conversations into conversions, this is the role for you.

JOB ROLE AND RESPONSIBILITIES

Driving Retail Performance:

• Hit and exceed individual and counter sales goals and KPIs
• Greet and assist customers with enthusiasm, creating a personalised and welcoming experience
• Build authentic relationships in-store a to foster loyalty and repeat business
• Promote upcoming events, offers, and brand activations
• Promote events, offers, and brand activations
• Create buzz through engaging in-store experiences
• Cross-sell and up-sell across the product range
• Organise and participate in promotional activities
• Offer expert tips and techniques to meet individual beauty needs
• Create your own in-store events to generate excitement and drive traffic

Elevating the Customer Experience:

• Deliver tailored consultations and product demonstrations
• Immerse customers in the brand’s heritage and product stories
• Offer expert tips and techniques to meet individual beauty needs
• Create buzz through innovative, self-led in-store events
• Inspire customers to build beauty routines that reflect their unique style

REQUIRMENTS

• Minimum 1 year in sales, business development, or retail
• Proven track record of hitting commercial targets
• Entrepreneurial mindset with a drive to grow
• Excellent communication, negotiation, and relationship-building skills.
• Creative thinker with fresh ideas and a flair for spotting opportunities
• Comfortable with data analysis and reporting
• Passion for beauty, hair, spa, or wellness (experience of working in these industries is preferred but not essential)
• Must be able to work weekends

WHAT WE OFFER

• Competitive base salary & uncapped commission
• Private Medical
• Ongoing training and development
• A vibrant, trend-led team culture

VALUES

We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values.

• Collaborative - We work together to create the extraordinary
• Creative - We foster creativity & excellence to create value for our brands and business.
• Courageous - We are agile, entrepreneurial & we own our future
• Connected - We stay connected and ensure we are always consumer first
• Committed - We are responsible for our impact on others & the planet

We’re a young company that’s achieved great things by creating a best in class range of products that are loved by stylists and consumers alike. We remain fiercely ambitious, with big growth plans, exciting new innovation in the pipeline and geographic expansion. We pride ourselves on remaining true to our founding ethos - the spirit of transformation - and have established a position at the forefront of the competitive fashion styling sector, where we are renowned as one of the leading hair styling brands around the world and synonymous with style and sophistication.