Beauty Advisor

TN United Kingdom; Belfast; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen leidenschaftlichen Beauty Advisor, der die Kunden bei der Verbesserung ihres einzigartigen Stils unterstützt. In dieser Rolle sind Sie für die Bereitstellung außergewöhnlicher Kundenservices und Schönheitsexpertise verantwortlich. Sie werden die Möglichkeit haben, in einem dynamischen Einzelhandelsumfeld zu arbeiten, wo Ihre Fähigkeiten zur Kundenbindung und Ihr Wissen über Schönheitsprodukte geschätzt werden. Wenn Sie eine Leidenschaft für Schönheit haben und gerne anderen helfen, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 1-2 Jahre Erfahrung in einer ähnlichen Rolle im Bereich Mode oder Schönheit.
• Starkes Wissen über Schönheitsprodukte und Trends.

Responsibilities

• Außergewöhnlichen Service bieten und alle Besucher ansprechen.
• Verantwortung als 'Beauty Tutor' übernehmen und das Team schulen.

Skills

Kundenservice

Schönheitsprodukte

Verkaufskompetenz

Kommunikationsfähigkeiten

Job description

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Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.

MAIN RESPONSIBILITIES

CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT

• Deliver outstanding service by engaging, connecting, and servicing all visitors with the right behaviour (attitude, outfit, and make-up look in line with KIKO standards).
• Achieve business goals as defined with the Store Manager (Customer Experience, Sales, KPIs).
• Satisfy customer needs with cross-selling products.
• Complete all BeKIKO dossiers, quizzes, and training elements.
• Update Management on any issues requiring resolution to ensure the highest customer experience and KPI results (e.g., trends, stock, housekeeping).
• Potentially undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.

PROCEDURES & POLICIES EXECUTION

• Ensure the store complies with all KIKO standards.
• Maintain adherence to KIKO standards and procedures as outlined in the KIKO STORE BOOK and explained by the Store Manager.
• Contribute to maintaining high standards in store image (layout, merchandising, housekeeping) and customer care quality.
• Stay updated on market trends.

MINIMUM REQUIREMENTS

• Minimum 1-2 years of experience in a similar role, either in fashion or beauty.
• Strong knowledge of beauty products and trends.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced retail environment.
• Full flexibility to work evenings, weekends, and holidays.
• Proven ability to meet sales targets.
• Experience in conducting product demonstrations and applying makeup.
• Knowledge of skincare routines and techniques.
• Ability to maintain a clean and organized work area.