BDC Agent - Ira Subaru Manchester

Group 1 Automotive; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in automotive retail is seeking a qualified Business Development Center Agent to join their dynamic team. This role offers the opportunity to engage with customers, enhance loyalty, and develop sales strategies in a professional and supportive environment. With a focus on outstanding customer service and communication, you will play a key role in driving business growth and fostering partnerships. The company values integrity, teamwork, and respect, providing a robust benefits package that includes health insurance and a 401(k) plan. If you're ready to accelerate your career in a thriving industry, this position is a perfect fit for you.

Benefits

Health, Dental & Vision Insurance

Life & Disability Insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job training and advancement opportunities

Qualifications

• Experience in an auto dealership Internet or BDC role is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Handle inbound leads and direct them to the appropriate contact.
• Develop a pipeline of sales opportunities through networking and referrals.

Skills

Communication Skills

Customer Service Skills

Follow-through Skills

Networking

Cold Calling

Education

High School Diploma or equivalent

Tools

Internet

Automotive Financing Knowledge

Job description

Overview

Ira Subaru Manchester is part of the fast-growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified, experienced Business Development Center (BDC) Agent to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Handle inbound leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop a pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with the sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Qualifications

• Auto dealership Internet or Business Development Center (BDC) experience preferred
• Superior communication and customer service skills
• Excellent follow-through skills
• Solid working knowledge of the Internet
• Familiarity with automotive financing
• Maintaining a positive, can-do attitude
• High School Diploma or equivalent

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits, and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity employer.