Bay Host

Topgolf Limited; Chigwell; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join Topgolf Limited as a Playmaker in Chigwell, where you will greet guests and provide exceptional service in a dynamic and fun environment. This role requires evening and weekend availability, with a focus on hospitality and creating memorable experiences for our guests. Enjoy a lively work atmosphere while contributing to exciting moments at Topgolf.

Benefits

Free Mental Health Benefits

Opportunities for learning and growth

Playful work environment

Safe workplace for self-expression

Qualifications

• Previous customer service experience in a hospitality or restaurant setting preferred.
• Must be of legal age to serve alcohol where required by law.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and welcome guests, providing information about Topgolf offerings.
• Take and deliver food and beverage orders accurately.
• Ensure cleanliness and organization of the bay areas.

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Job description

• Late night and weekend availability essential.
• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Critical Skills & Experience Requirements

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

**You will be required to provide a valid proof of Right to Work in the UK. This can be a valid passport OR birth certificate along with your National Insurance documentation (both must be present OR another form of valid right to work documentation. As applicable, you must have a minimum of 6 months work eligibility available on the right to work documentation that you provide.**

Why Join Us?

We could list all the perks & benefits that are uniquely Topgolf, but we bet you prefer to hear what it's like to work here directly from Playmakers. Have at it - Check out reviews, culture scores, awards, and so much more.

Our Promises to our Playmakers
A PLAYFUL ENVIRONMENT where you can make new friends
A SAFE PLACE where you can BE YOUR FULL SELF every day
CLEAR DIRECTION and tools to do your job
An opportunity TO LEARN & GROW
To LISTEN & ACT when you speak up
We will NEVER STOP IMPROVING

Dealing with some stuff? We offer FREE Mental Health Benefits for everyone.

We believe in the Unlimited Power of Play and work hard to create Moments That Matter for Everyone.

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