Bath Hub and Hayesfield Girls School 2nd line IT Technician

Hayesfield Girls' School; Bath; On-site; GBP 15,000 - 18,000; Part time

Job summary

A leading educational institution in Bath is looking for a 2nd line Technician to provide IT support across various schools. The role involves assisting with IT needs, resolving issues, and contributing to the rollout of new systems. With a focus on collaboration and customer service, this position provides a fulfilling work environment with numerous benefits, including annual leave and access to various employee schemes.

Benefits

26 days annual leave (rising to 31 after 5 years)

Access to a government pension scheme

Sick pay scheme

Cycle-to-work scheme

Free eye tests

Employee assistance helpline

Qualifications

• Experience in providing IT support across various platforms.
• Ability to resolve IT issues efficiently.
• Strong communication skills for collaboration.

Responsibilities

• Assist schools with their IT needs and resolve issues.
• Provide on-site and remote IT support.
• Collaborate with departments to enhance IT services.

Skills

IT support

Customer service

Technical problem solving

Job description

Role: Bath Hub and Hayesfield Girls School 2nd line Technician

Location: Hayesfield

Start Date: 01/09/2025

Hours: 22.5 hours per week, term time plus 5 inset days

Salary: Grade 6 and scale point 18 - 22, £15.84 - £16.93 per hour, FTE £30,559 - £32,654 (actual salary £15,966 - £17,060) per annum (pay award pending)

Are you passionate about IT and providing exceptional support to customers? Do you thrive in a dynamic, fast-paced environment and relish the opportunity to be part of a rapidly growing department? If so, you'll be delighted to know that the Midsomer Norton Schools Partnership is on the lookout for IT Support Specialists with a diverse skill set and a strong foundation in various IT support situations.

As an integral member of our mobile team working across our Alternative provision and special schools in Bristol, Bath and surrounding areas, you'll have the rewarding responsibility of assisting our schools with their IT needs. From resolving IT issues to assisting in rolling out new IT systems for optimal performance, your role will be multifaceted and impactful. The duties are varied and no two days will be the same.

You'll be actively engaged in providing both on-site and remote support, providing effective IT support to teaching and learning, and collaborating with various departments and schools to provide the best IT service.

What Awaits You:

• A fulfilling and varied job that will introduce you to diverse hardware and software solutions.
• The unique opportunity to grow and evolve alongside our thriving business while enjoying the camaraderie of our friendly team.
• A platform to refine your customer service and technical skills, making a meaningful difference in our schools.

There are many advantages to working for us including 26 days’ annual leave (rising to 31 after 5 years service) plus bank holidays (pro rata), access to a government pension scheme, sick pay scheme, cycle-to-work scheme, free eye tests and employee assistance helpline. You also have access to an employee benefits platform which offers savings on everyday essentials to special offers on travel, dining, and entertainment.

We encourage early applications as we reserve the right to close the vacancy prior to the closing date if we receive sufficient applications for the role.

Safeguarding Statement

Hayesfield Girls' School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.