Bartender- The O2, London

TOCA Social; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

TOCA Social, a unique dining and entertainment venue in London, seeks dynamic bartenders. Join an enthusiastic team where you'll create memorable guest experiences, manage bar operations, and enjoy growth opportunities as the venue expands. Ideal candidates are passionate about service, experienced in cocktail making, and thrive in bustling environments.

Benefits

Complimentary TOCA games

Huge discounts on food & beverages

Free meal during shifts

Local retail & hospitality discounts

Teammate Assistance Programme with free counseling

Opportunities for advancement

Qualifications

• Minimum 1 year of experience in cocktail making.
• Must be at least 18 years old due to alcohol service.
• Ability to learn quickly and work under pressure in a fast-paced environment.

Responsibilities

• Greeting and supporting guests to ensure a top experience.
• Preparing drinks to TOCA standards and taking orders.
• Coaching junior team members and maintaining cleanliness.

Skills

Cocktail making

Customer service

Teamwork

Flexibility

Job description

TOCA Social is the world's first dining and entertainment experience with a football twist, set to change the game! Our first venue opened in 2021 in The O2, London, followed by Birmingham in 2024, with plans to open in Westfield London, Dallas, and Mexico in 2025.

At TOCA Social, Everybody Plays! No football knowledge is required. If you thrive in an energetic and fun environment, you'll love our concept!

Benefits:

• Average earnings of £14.21 per hour including tronc (based on last month’s average)
• Complimentary TOCA games
• Huge discounts on food & beverages
• Free meal during shifts
• Local retail & hospitality discounts
• Teammate Assistance Programme with free counseling
• Opportunities for advancement as we expand

Job Highlights:

Location: TOCA Social, The O2, Peninsula Square, London, SE10 0DX

Reports to: Bar & Hospitality Manager

Hours: Part-time and full-time roles available. Candidates must be flexible to work evenings and weekends.

The Bartender role at TOCA Social is dynamic and varied. You will be responsible for creating memorable guest experiences by managing bar operations and supporting the team. We provide training across departments to support your career growth.

Responsibilities include:

• Greeting and supporting guests to ensure a top experience
• Providing a warm, welcoming approach and making guests happy
• Preparing drinks to TOCA standards
• Offering drink recommendations and knowledge
• Supporting barbacks as needed
• Taking orders, serving drinks, and checking in with guests
• Coaching junior team members
• Verifying guest age with ID when necessary
• Explaining menu offerings and making suggestions
• Seeking opportunities to exceed guest expectations
• Maintaining cleanliness and presentation of guest areas
• Processing transactions efficiently and accurately
• Communicating clearly with team members
• Replenishing stock and ensuring availability
• Following health, safety, and allergy procedures
• Being flexible to cover various duties as needed

Qualifications & Experience:

• Ability to learn quickly and work under pressure in a fast-paced environment
• Passionate about delivering high-quality experiences
• Willing to assist other departments and teammates
• Minimum 1 year experience in cocktail making
• Must be at least 18 years old due to alcohol service