Bartender, The Bourbon Bar JW Steakhouse - JW Marriott Grosvenor House

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Bartender, The Bourbon Bar JW Steakhouse - JW Marriott Grosvenor House, London

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Client:

Location:

London, United Kingdom

Job Category:

Hospitality

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EU work permit required:

Yes

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Job Reference:

7e1e136c1d5a

Job Views:

7

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

EXPLORE JW MARRIOTT GROSVENOR HOUSE AND THE NEWLY RENOVATED JW STEAKHOUSE

In mid-March, Grosvenor House welcomes the newly renovated JW Steakhouse, boasting stunning interiors on Park Lane, the return of classic steakhouse favourites, and a new Bourbon Bar. With over 90 years of luxury hospitality, join us and be part of a special team shaping the dining legacy of JW Steakhouse, passionate about delivering exceptional guest service and culinary excellence.

We require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required.

As part of the JW Steakhouse team in The Bourbon Bar, you are a bright mixologist always on the lookout for new beverage trends. You create an energetic, welcoming, and exciting atmosphere behind the bar. You take pride in offering a diverse, seasonally-inspired beverage menu, engaging in warm conversations, and providing helpful suggestions. When you shine, our guests look forward to relaxing with you after a long day.

What you’ll do as our Bartender:

• Prepare and serve a variety of cocktails, beer, wine, and non-alcoholic beverages according to standard recipes and customer preferences
• Ensure consistent drink quality by following proper pouring, mixing, and presentation techniques
• Recommend drinks based on customer preferences and menu pairings
• Experiment with and create new cocktails to enhance the menu
• Provide friendly, welcoming, and attentive service to all guests
• Interact with customers to ensure satisfaction and encourage repeat visits
• Handle guest complaints professionally and resolve issues promptly
• Educate customers about drink specials, menu items, and promotions

Bar Maintenance & Cleanliness:

• Maintain a clean, organized, and fully stocked bar area at all times
• Wash and sanitize barware, tools, and surfaces regularly
• Adhere to all health and safety regulations, including proper food and beverage handling procedures
• Set up and break down the bar before and after shifts

Inventory & Cash Handling:

• Monitor stock levels and communicate shortages to management
• Assist with inventory counts and restocking supplies
• Ensure proper handling and storage of bar ingredients
• Process transactions accurately using the POS system and handle cash responsibly

Compliance & Safety:

• Verify customer identification and ensure responsible alcohol service
• Monitor guests for signs of overconsumption and take appropriate action
• Follow all company policies, state liquor laws, and local regulations
• Maintain proper licensing and certifications as required
• Work closely with servers, kitchen staff, and management to provide a seamless guest experience
• Assist with special events, private parties, and promotions as needed
• Support other team members during busy shifts

Rewards and lifestyle benefits:

• A unique opportunity to be part of an award-winning international brand that celebrates your talent
• Growth opportunities within Marriott’s global hospitality network, including international transfers
• Explore Rate: discounted room rates for you, friends, and family in Marriott properties worldwide
• £12.30 per hour + Service charge
• 20% off in food and beverage outlets across Marriott properties worldwide
• 28 days holiday (including Bank Holidays)
• Recognition programs and awards to appreciate outstanding talent
• Wellbeing and community engagement activities
• Bike Scheme and Travel Ticket Loan available
• Meals on duty, uniform provided and laundered free of charge
• World-class training and development programs to enhance your skills
• Work alongside talented, award-winning hospitality professionals

What we’re looking for:

• A warm demeanor and service-oriented personality
• A team-player attitude
• A positive outlook and dependability
• Previous Food and Beverage experience is preferred

You’re welcomed here

Our priority is making you feel as welcome as our guests. You are important to us, and your impact in this role will be appreciated and valued.

Marriott International is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on disability, veteran status, or other protected categories.

Marriott Hotels aim to elevate hospitality, innovating while maintaining the comfort of familiarity worldwide. As a Marriott host, you will uphold the promise of “Wonderful Hospitality. Always.” by providing thoughtful and heartfelt service. Join us and explore a career with Marriott’s portfolio of brands, where you can do your best work, start your purpose, belong to a global team, and become the best version of yourself.