Bartender Supervisor

Bowood; Calne; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Holiday entitlement

Uniform

Meals on duty

Pension

Parking

Bowood access

Golf membership

Spa discounts

Employee Assistance

Job summary

Bowood Hotel, Spa and Golf Resort is seeking a Bar Person to join the Shelburne Restaurant and bars. You will work under the Restaurant & Bars Manager to ensure beverages meet high standards of quality and guest satisfaction.

This full-time role is 40 hours per week, with shifts 15:00–23:30 or 17:00–01:00, and requires own transport due to location. Excellent product knowledge and a proactive sales mindset are essential.

Qualifications

• Previous barista or bartending experience is essential.
• Strong knowledge of coffee preparation and cocktail basics.
• Excellent communication and proactive sales mindset.
• Highly organised with excellent attention to detail.
• Flexible to work evenings and weekends with own transport.

Responsibilities

• Prepare and present beverages to the highest standards within the Shelburne Bar
• Deliver exceptional, professional customer service in line with brand expectations
• Demonstrate strong product knowledge including latte art, espresso calibration, and basic mixology
• Proactively drive sales through confident upselling and suggestive selling
• Manage stock effectively, including restocking beverages, ice, and garnishes
• Accurately process cash and card payments using our POS system
• Complete end-of-shift cashing up, balancing tills and securing takings in line with procedures
• Maintain a clean, safe, and fully sanitised working environment, adhering to all health & safety and food safety regulations

Skills

Bartending

Barista

Coffee knowledge

Job description

At Bowood Hotel, Spa and Golf Resort, we pride ourselves on offering outstanding service in a truly unique setting. Nestled within the beautiful Bowood Estate, our guests expect excellence at every touchpoint—and our team consistently delivers. We are now seeking a professional and enthusiastic Bar Person to join the F&B team working within the Shelburne Restaurant and bars.

About the Role:

Working under the direction of the Restaurant & Bars Manager, you will play a key role in ensuring the presentation and service of all beverages meet our high standards of quality, cost control, and guest satisfaction. You will support operations across the Shelburne Bar, as well as assist with other bars and the wider Food & Beverage team as required.

This is a full-time position, working 40 hours per week, 5 days out of 7 on a shift rota basis. Applicants must be flexible to cover shifts between 15:00–23:30 or 17:00–01:00. Due to our location, own transport is essential as public transport is not available - commutable from Chippenham, Swindon, Bath.

Key Responsibilities:

• Prepare and present beverages to the highest standards within the Shelburne Bar
• Deliver exceptional, professional customer service in line with brand expectations
• Demonstrate strong product knowledge including latte art, espresso calibration, and basic mixology
• Proactively drive sales through confident upselling and suggestive selling
• Manage stock effectively, including restocking beverages, ice, and garnishes
• Accurately process cash and card payments using our POS system
• Complete end-of-shift cashing up, balancing tills and securing takings in line with procedures
• Maintain a clean, safe, and fully sanitised working environment, adhering to all health & safety and food safety regulations

About You:

• Previous barista or bartending experience is essential
• Strong knowledge of coffee preparation and cocktail basics
• A confident communicator with a proactive sales mindset
• Highly organised with excellent attention to detail
• A team player who takes pride in delivering high standards
• Flexible, reliable, and able to work evening and weekend shifts with own transport

• Enhanced holiday entitlement (31 days including Bank Holidays)
• Uniform provided
• Meals whilst on duty
• Pension
• Free on-site parking
• Free entry to Bowood House and Gardens during the open season
• Hugely discounted Golf Membership (on successful completion of your probationary period)
• Discounted spa treatments and 50% off our beautiful Templespa products
• Employee Assistance Programme through Hospitality Action
• Company event

Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Nestled within the stunning Bowood Estate in Calne, our hotel offers an exceptional countryside retreat, combining luxurious accommodation, outstanding zero-mile inspired cuisine, and the warm, attentive hospitality for which Bowood is renowned. With our award-winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.