Bartender / Barman

Franco's; City of Westminster; On-site; GBP 34,000 - 37,000; Full time

Job summary

A family-owned Italian restaurant is seeking an experienced full-time Bartender to join their team. The ideal candidate will have at least 1 year of experience, strong knowledge of spirits and cocktails, and excellent customer service skills. This role offers competitive pay, flexible shifts, and career development opportunities. Work is based in a fast-paced environment in the heart of London.

Benefits

Competitive salary

Annual bonus

28 days holidays

Training & development opportunities

50% discount across restaurants

Company pension scheme

Uniforms provided

Delicious meals while on duty

Qualifications

• At least 1 year’s experience as a Bartender in a similar sized restaurant or bar (80–100 covers per service).
• Good knowledge of spirits, classic cocktails, and Italian wines.
• Excellent English communication skills and ability to work in a fast-paced environment.

Responsibilities

• Greet customers and take orders.
• Ensure the bar is well-stocked and monitor high movers.
• Work closely with Head Sommelier on menu development.
• Provide exceptional customer service.

Skills

Customer service

Knowledge of spirits and cocktails

Communication skills

Stock management

Education

WSET certification or equivalent

Tools

POS software (TISSL/Horizon)

Job description

Overview

An exciting opportunity has arisen for an experienced full-time Bartender / Barman to join our Front of House team at Franco’s on Jermyn Street, Green Park.

What we offer

• Offering approx £15.20 to £16.20 per hour or £34,500 to £37,000 per year plus yearly bonus
• Approx. 44 hours a week Monday to Saturday with 2 days off per week – flexible shifts
• The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
• 28 days holidays (inc. bank holidays) + additional days given for years of service
• Training & development opportunities including company funded courses
• Career progression planning with platform ‘Flow Hospitality’
• Growth opportunities within both restaurants in the company
• 50% discount in each restaurant within the group (Franco’s and Wiltons)
• Company sickness pay
• Company pension scheme
• Uniforms provided and laundered
• Delicious meals whilst on duty
• Recommend a friend Scheme
• Cycle to Work Scheme
• Employee of the quarter and the year rewards
• Annual staff party

About us

Franco’s first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco’s is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London.

The restaurant compromises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco’s is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays. For more information please visit our website www.francoslondon.com.

Who we’re looking for

We are seeking a highly motivated, customer-focused Bartender with at least 1 year’s experience in a similar sized restaurant or bar (80–100 covers per service) and a strong knowledge of spirits, classic cocktails, Italian wines, and wine styles. You should be able to greet customers, take orders, manage stock and work closely with the Head Sommelier on the menu and new items. A basic knowledge of Italian cuisine, the ability to serve and clear a table of 4, and experience with coffee and tea service are desirable. You should be able to work in a fast-paced environment and communicate effectively in English. WSET certification or equivalent and knowledge of POS software (TISSL/Horizon) would be beneficial.

Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship.

Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over.

Responsibilities

• Greet customers and take orders
• Ensure the bar is well-stocked and monitor high movers
• Work closely with Head Sommelier on menu development and new items
• Serve and clear tables, including tables of 4
• Provide exceptional customer service and communication
• Maintain a professional appearance and be well-presented

Qualifications

• At least 1 year’s experience as a Bartender in a similar sized restaurant or bar (80–100 covers per service)
• Good knowledge of spirits, classic cocktails, grape varieties and wine styles; good knowledge of Italian wines
• Experience greeting customers, taking orders, and managing stock
• Ability to anticipate guest needs and identify opportunities to improve sales
• Excellent English communication skills; ability to work in a fast-paced environment
• Knowledge of POS software TISSL/Horizon and WSET certification or equivalent would be beneficial
• Be able to work in a fast paced and pressured restaurant environment