Bartender

Retail Human Resources plc; Poole; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a multi-award-winning hospitality group as a Bartender at Heartwood Collection. With a strong commitment to training and a vibrant team atmosphere, you’ll thrive in a role that celebrates service excellence. Enjoy substantial perks, competitive pay, and the chance to be part of our exciting growth story.

Benefits

Pay based on the National Living Wage + TRONC

Bespoke training and development

Access to Employee Assistance Program

Instant pay access through EarlyPay

Enhanced Maternity & Paternity leave

Up to £1,500 Referral Bonus

50% off food at any Heartwood Inn or Brasserie Blanc

20% discount for family and friends

Cycle to Work Scheme

Qualifications

• You must be over 18 to serve alcohol.
• You’re flexible, reliable, and passionate about delivering excellent service.

Responsibilities

• Make guests feel special and provide excellent service.
• Flair for drinks required.

Skills

Interpersonal Skills

Customer Service

Job description

Bartender

At Heartwood Collection, we’re looking for passionate and vibrant individuals to join our team as a Bartender.

We are an award-winning group of cosy pubs and atmospheric brasseries that feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

**What we offer:**

• Pay based on the National Living Wage + TRONC*
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inn or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

**About You:**

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• You must be over 18 to serve alcohol and have a flair for drinks

Heartwood Collection is a multi-award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/Concept at the Publican Awards 2025

We’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growth and providing progression opportunities across our estate.

Join us and be part of a warm, genuine, and lively community.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note: We cannot accept applications from overseas or those requiring sponsorship.