Bartender

Sofitel; Greater London; Sur place; GBP 26 000 - 40 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Annual bonus

Free hotel stays

Employee discount on Accor properties

Sofitel Experience

Complimentary meals on duty

Special rates in F&B/Rooms/Spa

Training & development opportunities

Wellbeing initiatives

Social events

Résumé du poste

Sofitel London St James is seeking a skilled Bartender for the St James Bar to deliver a luxurious guest experience with expert cocktail knowledge and premium spirits expertise.

You will craft cocktails from signature menus, provide personalised service, and maintain impeccable bar standards. The role includes seasonal development input, stock management, and strong collaboration with bar and floor teams in a luxury setting.

Qualifications

• Expertise in cocktail preparation, wine service, and premium spirits knowledge.
• Strong customer service and guest engagement skills in luxury hospitality environments.
• Proficient in POS systems, including cash handling and payment processing.
• Knowledge of food safety, hygiene, health & safety, and alcohol licensing regulations.
• Excellent teamwork, inventory management, and multitasking abilities in fast-paced bar operations.

Responsabilités

• Prepare and serve a wide variety of beverages to the highest standards, including cocktails from the signature menu and bespoke guest requests.
• Deliver personalised and engaging service, building rapport with guests and ensuring a welcoming atmosphere.
• Be conversant in the use of the Micros system, following operational procedures and Sofitel’s standards of service.
• Maintain cleanliness and organisation of the bar area at all times, following health, safety, and hygiene regulations.
• Assist in the creation and refinement of cocktail recipes and presentation, contributing to seasonal and signature menu development.
• Monitor inventory and restock bar supplies as required; assist in monthly stock takes.
• Process payments accurately using POS systems and follow cash handling procedures.
• Work collaboratively with the bar and floor team to ensure seamless service during all shifts.
• Maintain knowledge of hotel services and facilities, promoting them where appropriate. Ensure you have a thorough understanding of and adhere to laws and regulations regarding licensing, food safety, health & safety & fire regulations.
• Relate naturally and warmly with guests—genuine interaction is at the heart of the St James Bar experience, requiring flexibility and attentiveness in every aspect of service.
• Collaborate effectively with the wider bar and floor teams to ensure a seamless and high-quality guest journey.

Connaissances

Cocktail knowledge

Premium spirits

Customer service

POS systems

Outils

Micros System

Description du poste

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role.

Job Description

SCOPE OF POSITION

As a Bartender at St James Bar, you will play a key role in creating memorable experiences for our guests. With an in-depth knowledge of cocktails, spirits, wines, and luxury service, you will prepare and serve drinks with flair, professionalism, and creativity, ensuring the highest standards of hospitality in every interaction.

RESPONSIBILITIES

• Prepare and serve a wide variety of beverages to the highest standards, including cocktails from the signature menu and bespoke guest requests.
• Deliver personalised and engaging service, building rapport with guests and ensuring a welcoming atmosphere.
• Be conversant in the use of the Micros system, following operational procedures and Sofitel’s standards of service.
• Maintain cleanliness and organisation of the bar area at all times, following health, safety, and hygiene regulations.
• Assist in the creation and refinement of cocktail recipes and presentation, contributing to seasonal and signature menu development.
• Monitor inventory and restock bar supplies as required; assist in monthly stock takes.
• Process payments accurately using POS systems and follow cash handling procedures.
• Work collaboratively with the bar and floor team to ensure seamless service during all shifts.
• Maintain knowledge of hotel services and facilities, promoting them where appropriate. Ensure you have a thorough understanding of and adhere to laws and regulations regarding licensing, food safety, health & safety & fire regulations.
• Relate naturally and warmly with guests—genuine interaction is at the heart of the St James Bar experience, requiring flexibility and attentiveness in every aspect of service.
• Collaborate effectively with the wider bar and floor teams to ensure a seamless and high-quality guest journey.

Qualifications

• Expertise in cocktail preparation, wine service, and premium spirits knowledge.
• Strong customer service and guest engagement skills in luxury hospitality environments.
• Proficient in POS systems, including cash handling and payment processing.
• Knowledge of food safety, hygiene, health & safety, and alcohol licensing regulations.
• Excellent teamwork, inventory management, and multitasking abilities in fast-paced bar operations.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive compensation package, including departmental incentives andannual bonus of £1.300,00 per year.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recogniseyour contribution with a variety of benefits, rewards and developmentopportunities. We also offer a range of wellbeing initiatives, including appswith content to help you feel at your best. Join us, and you can thrive as anindividual as well as being part of a supportive and inclusive team.