Barrow Hollywood Park. Customer Care Assistant. Full Time Hours. £12.26p/h 18+ £9.42p/h age 16-17.

McDonald's; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join McDonald's as a Customer Care Assistant at Barrow Hollywood Park, Cumbria. In this full-time role, you will ensure customer satisfaction by engaging with guests, maintaining cleanliness, and creating a welcoming environment. Ideal candidates possess effective communication skills and a friendly demeanor, enhancing the customer experience.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Effective verbal communication and eye contact with customers.
• Ability to maintain a friendly and courteous demeanor.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain high standards of cleanliness and create a welcoming atmosphere.
• Establish positive communication with customers and inform management about satisfaction.

Skills

Effective communication

Customer engagement

Attentive listening

Job description

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Barrow Hollywood Park. Customer Care Assistant. Full Time Hours. £12.26p/h 18+ £9.42p/h age 16-17., Cumbria

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Client:

Location:

Cumbria, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ba1bc7914cb5

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and the backbone of our brand is commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, handing out balloons, organising special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will need to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will be working in a fast-paced, high-energy environment. We are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behaviour should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more...