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An established industry player is seeking a Customer Care Assistant to be the face of their restaurant. This role involves engaging with customers, ensuring a welcoming environment, and maintaining high cleanliness standards. Ideal candidates will possess excellent communication skills and a friendly demeanor, thriving in a fast-paced environment. The company values inclusivity and community, offering various benefits including holiday pay and employee discounts. If you have a genuine smile and a passion for customer service, this opportunity is perfect for you.
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Customer Service
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Yes
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5cd7c9aa6c65
3
05.05.2025
19.06.2025
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Overview
McDonald's is one of the most recognised brands in the world. Our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' needs, maintaining cleanliness standards in dining and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We work in a fast-paced, high-energy environment. We seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to work efficiently and maintain high energy levels throughout your shift.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.