Barista | Trafford Centre, Manchester Manchester

Blank Street, Inc.; Manchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

Blank Street, Inc. is seeking a passionate Barista in Manchester to deliver exceptional customer service and prepare high-quality beverages. This role requires a friendly, enthusiastic team player who thrives in a bustling café environment. Ideal candidates should have prior experience in customer service and a commitment to creating memorable experiences for customers.

Benefits

Free unlimited coffee and treats on shift

Referral incentive scheme - £250 when you refer a friend

Paid sick and bereavement leave

Comprehensive Barista accreditation and training program

Free Blank Street swag

Qualifications

• Experience in the customer service or hospitality industry.
• Reliable and enthusiastic team player.
• Available for full-time shifts with weekend availability.

Responsibilities

• Deliver exceptional customer service to enhance the customer experience.
• Prepare high-quality coffee and beverages using the best equipment.
• Adhere to Health and Safety Regulations and Food Safety Standards.

Skills

Customer service

Multi-tasking

Problem solving

Communication

Time management

Education

Barista accreditation

Job description

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Like the sound of this? Keep reading.

Start Something Extraordinary…

Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, who takes pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.

Our Values

• DREAM BIG: We embrace new possibilities and perspectives that go beyond the expected.
• START SMALL: We don’t wait for great things to happen - we take small steps that move us forward every day.
• MAKE SOMEONE’S DAY: We live to create moments of joy.
• MOVE AS ONE: We build better when we build together because the best customer experiences takes a team.

Who We’re Looking For

• A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
• A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
• Passionate about creating delicious coffee and other cafe beverages
• A strong independent problem solver with proven multi-tasking and communication skills
• Someone who is curious, adaptable and always willing to learn
• Comfortable working in a team or independently

What you'll own

• Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
• Work within a world-class coffee program using the best coffee equipment (theEversys cameos and shot masters ) and products in the industry to prepare the tastiest drinks
• Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
• Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
• Adhere to Health and Safety Regulations and Food Safety Standards at all times
• Full and complete knowledge and adherence to all product, service and brand training playbooks
• Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base

Requirements

• Experience in the customer service or hospitality industry
• Availability that meets the needs of our cafes
  
  • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
  • Availability to work between 8:00 am and 10:00 pm
  • Weekend and holiday availability preferred
• You must be authorised to work in the UK
• £13.05 per hour, bi-weekly payments
• A comprehensive Barista accreditation and training program
• Tenure based paid sick and bereavement leave
• Free unlimited coffee and treats on shift
• Free Blank Street swag
• Referral incentive scheme - £250 when you refer a friend

Application & Interview Process

• Application Review
• Offer

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

What type of contract are you looking for? *

Full-time 35 hours

Part-time 28 hours

Part-time 24 hours

Less than 20 hours

When can you start? *

ASAP

One week

Two weeks

One month

Could you please share your availability and let us know which days you’re unavailable to work? *

What is your preferred location or area to work in? *

City

Central London

North London

West London

South West

East London

How long do you see yourself staying with us a Blank Street? *

Less than three months

Three to six months

Were you referred by a current Blank Street employee? Select...

If you answered yes above, what is their first and last name?

Show us your spark! If you'd like to submit a short video (30 seconds to 1.30 minutes) introducing yourself and telling us why you’re the perfect fit for this role. Let your personality shine - we can’t wait to meet you!

Accepted file types: pdf, doc, docx, txt, rtf