Barista Maestro/ keyholder

TN United Kingdom; Basildon; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading coffee brand as a Barista Maestro, where you’ll inspire your team and enhance customer experiences. This role offers the chance to develop leadership skills while ensuring the highest quality of service. Enjoy perks like free drinks during shifts and discounts on food, alongside a supportive work environment that values diversity and teamwork. If you have a passion for coffee and a desire to lead, this is the perfect opportunity for you to thrive in a dynamic setting.

Benefits

Free handmade drinks during shifts

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection

Cycle to Work Scheme

Share Incentive Plan

Discounted shoe purchase scheme

Discounts on gym memberships

Feel Good discounts platform

Qualifications

• Experience in a busy environment with a focus on customer service.
• Ability to train and lead a team effectively.

Responsibilities

• Lead shifts to support colleagues and deliver great customer experiences.
• Train new Baristas and maintain high standards of service.

Skills

Team Leadership

Customer Service

Reliability

Flexibility

Communication

Job description

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Barista Maestro/ keyholder

Costa Basildon Mayflower RP Gardeners Link 12836, Unit 8, Basildon, Essex, United Kingdom Req #72146 17 July 2024

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location)

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
2. Making the most of people’s talents to maximize sales
3. Training and accrediting new Baristas
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a busy environment
3. Desire to take on shared responsibility
4. A love of turning knowledge into actionable ideas to help your store succeed
5. Willingness to learn and be bold, brave, and action-oriented
6. Flexible approach and can-do attitude, as each day offers new challenges

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

1. Free handmade drinks during shifts plus 50% discount on food and bottled drinks
2. Costa Coffee Retirement Plan with matching contributions
3. Life Insurance & Income Protection Cover (if you join our pension scheme)
4. Costa Discount App – 50% off food & drinks in Costa stores when not working
5. Cycle to Work Scheme for savings on bikes and accessories
6. Share Incentive Plan – opportunity to become a Coca-Cola shareholder
7. Salary Sacrifice Pension Scheme with up to 10% matched contributions
8. Shoes for Crews – discounted shoe purchase scheme
9. Discounts on gym memberships & fitness accessories
10. Feel Good discounts platform and app for cashback and savings at various retailers

Additionally, you’ll support fundraising for our Costa Foundation, helping children in coffee-growing communities access quality education.

A bit about us

At Costa Coffee, our core values are Passion, Warmth, Trust, and Courage. We’re the No. 1 coffee brand in the UK for the 14th consecutive year. Join a genuine, passionate, and warm team that shares a love for coffee and a commitment to delivering great experiences to customers, communities, and colleagues.

We promote diversity, encourage sharing ideas, support risk-taking, and foster an inclusive culture where everyone can be themselves.

For any reasonable adjustments or questions, please contact us.

Other details

• Job Function: Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Fixed Term Contract
• Location: Costa Basildon Mayflower RP Gardeners Link 12836, Unit 8, Basildon, Essex, United Kingdom