Barista Maestro Full Time

Costa Coffee; Hemel Hempstead; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a global coffee brand as a Team Leader, where your leadership will create memorable moments for customers. You'll guide a team, ensuring smooth operations and high standards while enjoying fantastic perks like a generous pension scheme and discounts on food and drinks. This role offers the chance to grow within a company that values diversity and community, making a real impact in coffee-growing communities. If you're passionate about coffee and ready to lead, this is the perfect opportunity for you.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Costa Financial Support Fund

Qualifications

• Ability to lead and train a team effectively.
• Strong customer service skills and ability to maintain high standards.

Responsibilities

• Create smooth shifts even during busy periods.
• Train and accredit new Baristas.
• Maintain high standards in coffee quality and service.

Skills

Team Leadership

Training and Development

Customer Service

Job description

16 April 2025

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

Why Costa?

Starting pay £12.93 – £13.93* per hour, rising with training to £13.43-£14.43 (dependant on store location).

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity, and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our community agenda come in. Whatever your role, you can help us change lives in coffee-growing communities and support your local community too.

What you’ll do

Being a Team Leader means more than leading (though that’s still pretty important). It’s your chance to step up — which means you’ll be:

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Maintaining high standards, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

• An example setter, someone we can trust to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn knowledge into steaming hot ideas

*Pay rate applicable from 1st April 2025

• Job Function (REQUIRED FIELD): Retail Operations - Team Leader