Barista Maestro (20hr fully flex)

Costa Coffee; Swansea; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading coffee brand in Swansea is looking for a Team Leader (Barista Maestro) to manage shifts and train new baristas. You will ensure high standards of service and craft new recipes, all while enjoying competitive pay and great perks. Join a diverse and inclusive team dedicated to making memorable moments for customers.

Benefits

Access to the Coca-Cola share scheme

50% discount on food and drinks

Smart pension scheme up to 10%

Financial Support Fund

Qualifications

• Experience in a leadership role within a customer service environment.
• Ability to lead by example and motivate a team.
• Willingness to continually learn and develop.

Responsibilities

• Create smooth shifts even in busy periods.
• Train and accredit new Baristas.
• Maintain high standards of quality and service.

Skills

Leadership

Team Training

Recipe Creation

Job description

Overview

Team Leader (Barista Maestro) at Costa Coffee. We are what we craft—blending beans with dedication, serving up memorable moments, and proudly making greatness every day. As a Team Leader, you can too.

Starting pay £12.93 - £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location).

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• And that's not all. Explore even more of our perks here

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. We may be a global brand, but we haven't forgotten our roots. That's where the Costa Foundation and our community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you'll do

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

• An example setter, someone we can put our trust in to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn their knowledge into steaming hot ideas

Application

When you apply, you'll start with a quick, casual chat via Sapia.ai — a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role's requirements. Don't worry — there will always be human involvement in the review of your responses and in making the final hiring decision.