Barista Maestro

TN United Kingdom; Woking; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Barista Maestro, where you will inspire your team and create memorable experiences for customers. This role offers leadership responsibilities, the chance to train new team members, and opportunities for personal growth. With competitive pay and a range of exciting perks, including discounts and a retirement plan, this position is perfect for those passionate about coffee and customer service. Be part of a dynamic team that values diversity and inclusion, and make a difference in the lives of coffee lovers every day.

Benefits

Free handmade drinks on shift

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection Cover

Cycle to Work Scheme

Share Incentive Plan

Discounted shoe purchase scheme

Savings on gym memberships

Feel Good discounts platform

Participation in fundraising for Costa Foundation

Qualifications

• Experience in a team leadership role in a busy environment.
• Passion for coffee and customer service.

Responsibilities

• Lead shifts and support colleagues in delivering exceptional experiences.
• Train and accredit new Baristas.
• Maximize sales by leveraging team talents.

Skills

Team leadership

Customer service

Reliability

Flexibility

Job description

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Barista Maestro

Goldsworth Park, Woking GU21, UK Req #71474 04 July 2024

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependent on store location).

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll be involved in day-to-day operations, stock maintenance, health & safety, store marketing, and other engaging activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering exceptional experiences
2. Maximizing sales by leveraging people’s talents and placing them in the right roles
3. Training and accrediting new Baristas
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a busy environment
3. Desire to take on shared responsibility
4. A love of turning knowledge into innovative ideas to help your store succeed
5. Willingness to learn, be bold, brave, and action-oriented
6. Flexible approach and a can-do attitude, as each day offers new challenges

What we can offer

We’re really proud of our team members’ work, and we want you to feel valued and rewarded with great perks and benefits:

• Free handmade drinks on shift plus 50% discount on food and bottled drinks
• Costa Coffee Retirement Plan with matching contributions
• Life Insurance & Income Protection Cover (if you join our pension scheme)
• Costa Discount App – 50% off food & drinks in Costa stores when not working
• Cycle to Work Scheme for savings on bikes and accessories
• Share Incentive Plan – opportunity to become a Coca-Cola shareholder
• Salary Sacrifice Pension Scheme with up to 10% matched contributions
• Shoes for Crews – discounted shoe purchase scheme
• Significant savings on gym memberships & fitness accessories
• Feel Good discounts platform and app for cashback and savings at various retailers

Additionally, you’ll participate in fundraising for our Costa Foundation, supporting children in coffee-growing communities to access safe, quality education.

A bit about us

At Costa Coffee, our values are Passion, Warmth, Trust, and Courage. We’re the No. 1 coffee brand in the UK for the 14th consecutive year. Join a genuine, passionate, and warm team that shares a love for coffee and a commitment to delivering great experiences to our customers, communities, and colleagues.

We promote diversity and inclusion, encouraging sharing of ideas, fearless work approaches, continuous learning, and personal growth. Everyone is valued and included. Be yourself at Costa.

Other details

• Job Function: Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Permanent
• Min Hiring Rate: £12.33
• Job Start Date: 12 July 2024
• Location: Goldsworth Park, Woking GU21, UK