Barista Maestro

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Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant on store location).

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll be involved in day-to-day operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

• Leading shifts to support colleagues in delivering excellent experiences
• Maximizing sales by leveraging people’s talents and placing them in the right roles
• Training and accrediting new Baristas
• Familiarizing with new recipes and ranges, and sharing updates with the team
• Driving high standards in quality and service, including espresso quality and coffee scores

A bit about you

A passion for coffee and people is just the start. What else makes a great Barista Maestro?

• Reliability in opening and closing the store safely and on time
• Team leadership experience in a busy environment
• Willingness to share responsibility
• Creativity and initiative to help your store succeed
• Willingness to learn, be bold, brave, and action-oriented
• Flexible approach and a can-do attitude to face daily challenges

What we can offer

We’re proud of our team’s work and want you to feel valued with great perks and benefits:

• Free handmade drinks during shifts and 50% discount on food and bottled drinks
• Costa Coffee Retirement Plan with matching contributions
• Life Insurance & Income Protection (if you join our pension scheme)
• 50% discount in Costa stores when not working via the Costa Discount App
• Cycle to Work Scheme for savings on bikes and accessories
• Share Incentive Plan – opportunity to become a Coca-Cola shareholder
• Salary Sacrifice Pension Scheme with up to 10% matched contributions
• Shoes for Crews – discounted shoe purchase scheme
• Discounts on gym memberships and fitness accessories
• Feel Good discounts platform and app for cashback and savings

Additionally, you’ll participate in fundraising for the Costa Foundation, supporting children’s education in coffee-growing communities.

A bit about us

Our values at Costa Coffee are Passion, Warmth, Trust, and Courage. We’re the No. 1 coffee brand in the UK for 14 consecutive years. Join a passionate, warm team that shares a love for coffee and delivering great experiences to customers, communities, and colleagues.

We promote diversity of thought and ideas, support fearless work approaches, and foster a culture of inclusion where everyone can be themselves.

For reasonable adjustments or general queries, please contact:

• Job Function (REQUIRED FIELD): Retail Operations - Team Leader