Barista Maestro

Costa Coffee; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in the coffee sector is seeking a passionate Team Leader to inspire and manage a dynamic team. In this role, you will create smooth shifts, train new Baristas, and maintain high standards of coffee excellence. With a commitment to diversity and community support, this role offers a unique opportunity to blend leadership with a passion for coffee. Join a company that values your contributions and offers exciting perks, including discounts and a robust pension plan, while making a meaningful impact in both your team and the community.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Costa Financial Support Fund

Qualifications

• Proven leadership skills with the ability to manage a team effectively.
• Experience in training and developing team members.

Responsibilities

• Lead shifts and manage team performance during busy periods.
• Train new Baristas and maintain high standards of service.

Skills

Leadership

Team Management

Training and Development

Customer Service

Job description

Costa Norwich Sprowston RP DT, Drive Thru, Sprowston Retail Park, Norwich, Norfolk, United Kingdom Req #81752

03 April 2025

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay £12.93 – £13.93* per hour, rising with training to £13.43-£14.43 (dependant on store location)

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity, and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate - which means you’ll be:

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

• An example setter, someone we can put our trust in to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn their knowledge into steaming hot ideas

*Pay rate applicable from 1st April 2025

Job Function (REQUIRED FIELD): Retail Operations - Team Leader

Costa Norwich Sprowston RP DT, Drive Thru, Sprowston Retail Park, Norwich, Norfolk, United Kingdom