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Barista Maestro

Costa Coffee

Newcastle-under-Lyme

On-site

GBP 60,000 - 80,000

Full time

30+ days ago

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Job summary

A forward-thinking company is seeking a passionate Team Leader to enhance the customer experience and lead a dynamic team. In this role, you will create smooth shifts, train new Baristas, and uphold high standards of service. With a commitment to diversity and community engagement, this innovative firm offers an exciting opportunity to make a difference while developing your career. Enjoy generous perks, including discounts and a smart pension plan, as you inspire your team to craft memorable moments for every customer. Join us in shaping the future of coffee culture!

Benefits

Access to Coca-Cola share scheme
50% discount on food and drinks
Matched pension contributions up to 10%
Financial Support Fund

Qualifications

  • Experience in team leadership and management in a retail environment.
  • Ability to train and develop team members effectively.

Responsibilities

  • Lead shifts smoothly, ensuring high standards during busy periods.
  • Train and accredit new Baristas while maintaining quality.

Skills

Leadership
Team Management
Training and Development
Customer Service

Job description

19 March 2025

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay £12.93 – £13.93* per hour, rising with training to £13.43-£14.43 (dependant on store location).

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions.
  • 50% discount on all your favourite food and drinks in Costa owned stores.
  • A smart pension that is matched up to an amazing 10%.
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure.

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity, and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate - which means you’ll be:

  • Creating smooth shifts even in busy periods.
  • Training and accrediting new Baristas.
  • Stirring up success for yourself and your team.
  • Crafting new recipes to energise your team.
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores.

Who you are

We’re interested in your unique ingredients:

  • An example setter, someone we can put our trust in to keep everything running smoothly.
  • A leader, ready to take on new responsibilities within the team.
  • A learner, who can turn their knowledge into steaming hot ideas.

*Pay rate applicable from 1st April 2025.

  • Job Function (REQUIRED FIELD) Retail Operations - Team Leader
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