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Barista Maestro

Costa Coffee

Metropolitan Borough of Solihull, West Midlands Combined Authority, North East Derbyshire

On-site

Full time

30+ days ago

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Job summary

An established industry player in the coffee sector is seeking a dynamic Team Leader to inspire and manage a team in a fast-paced environment. This role is not just about leadership; it's about crafting memorable experiences for customers while ensuring operational excellence. You'll be at the forefront of training new team members, maintaining high standards, and creating innovative recipes that energize your team. With a commitment to diversity and community impact, this role offers a unique opportunity to influence both your team and the broader community. If you're passionate about coffee and leadership, this position is perfect for you.

Benefits

Access to the Coca-Cola share scheme
50% discount on food and drinks
Matched pension contributions up to 10%
Financial support fund for team members

Qualifications

  • Experience in a leadership role within a retail environment.
  • Ability to train and develop team members effectively.

Responsibilities

  • Lead and manage shifts, ensuring smooth operations.
  • Train new Baristas and maintain high standards.

Skills

Leadership
Training and Development
Customer Service
Team Management

Job description

20 February 2025

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location)

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate - which means you’ll be:

  • Creating smooth shifts even in busy periods
  • Training and accrediting new Baristas
  • Stirring up success for yourself and your team
  • Crafting new recipes to energise your team
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

  • An example setter, someone we can put our trust in to keep everything running smoothly
  • A leader, ready to take on new responsibilities within the team
  • A learner, who can turn their knowledge into steaming hot ideas

Job Function (REQUIRED FIELD) Retail Operations - Team Leader

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