Barista Maestro

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Barista Maestro

Victoria Station, Manchester M3 1WY, UK Req #72218 20 July 2024

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependent on store location).

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other engaging activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering excellent experiences
2. Maximizing talents of team members to boost sales
3. Training and accrediting new Baristas
4. Familiarizing with new recipes and ranges, and sharing the news with the team
5. Driving high standards consistently, whether through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a lively environment
3. Desire to share responsibility
4. Ability to turn knowledge into innovative ideas to help your store succeed
5. Willingness to learn, be bold, brave, and action-oriented
6. Flexible approach and can-do attitude, as each day offers new challenges

What we can offer

We’re really proud of our team’s work, and we want you to feel valued and rewarded with great perks and benefits:

1. Free handmade drinks during shifts plus 50% discount on food and bottled drinks
2. Costa Coffee Retirement Plan with matching contributions
3. Life Insurance & Income Protection Cover (if you join our pension scheme)
4. Costa Discount App – 50% off food & drinks in Costa stores when not working
5. Cycle to Work Scheme for savings on bikes and accessories
6. Share Incentive Plan – opportunity to become a Coca-Cola shareholder
7. Salary Sacrifice Pension Scheme with up to 10% matched contributions
8. Shoes for Crews – discounted shoe purchase scheme
9. Discounted gym memberships & fitness accessories
10. Feel Good discounts platform and app for cashback and savings at various retailers

Additionally, you’ll support fundraising for our Costa Foundation, helping children in coffee-growing communities access education.

A bit about us

At the heart of Costa Coffee are our values: Passion, Warmth, Trust, and Courage. We’re the No. 1 coffee brand in the UK for 14 consecutive years. Join a genuine, passionate, and warm team that loves coffee and delivering great experiences to customers, communities, and colleagues.

We promote diversity of thought and ideas, approach our work fearlessly, support risk-taking, and foster continuous learning and growth. Everyone is included and encouraged to be themselves at Costa.

For reasonable adjustments or queries, please contact us.

Other details

• Job Function: Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Type: Fixed Term Contract
• Minimum Rate: £12.33
• Job Start Date: 09 August 2024
• Location: Victoria Station, Manchester M3 1WY, UK