Barista Maestro

TN United Kingdom; Hatfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading coffee brand as a Barista Maestro at Costa Hatfield, where you will inspire your team and create memorable customer experiences. Enjoy competitive pay, leadership opportunities, and a range of benefits, including discounts and a retirement plan.

Benefits

On-shift free handmade drinks

50% discount on food and drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection

Cycle to Work Scheme

Share Incentive Plan

Discounts on gym memberships

Feel Good discounts platform

Qualifications

• Experience in team leadership in a dynamic environment.
• Willingness to learn and take on shared responsibility.

Responsibilities

• Lead shifts to support colleagues in delivering customer experiences.
• Maximize sales by leveraging team talents.
• Train and accredit new Baristas.

Skills

Team leadership

Customer service

Reliability

Flexibility

Job description

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Barista Maestro

Costa Hatfield Galleria, Unit 61, Galleria Outlet Centre, Hatfield, Hertfordshire, United Kingdom Req #72350 23 July 2024

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location)

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
2. Maximising sales by leveraging people’s talents and placing them in the right roles
3. Training and accrediting new Baristas
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a dynamic environment
3. Desire to take on shared responsibility
4. A love of turning knowledge into innovative ideas to help your store succeed
5. Willingness to learn and be bold, brave, and action-oriented
6. Flexible approach and can-do attitude, as each day offers new challenges

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

• On-shift free handmade drinks plus 50% discount on food and bottled drinks
• Costa Coffee Retirement Plan with matching contributions
• Life Insurance & Income Protection Cover (if you join our pension scheme)
• Costa Discount App – 50% off food & drinks in Costa stores when not working
• Cycle to Work Scheme for savings on bikes and accessories
• Share Incentive Plan – opportunity to become a Coca-Cola shareholder
• Salary Sacrifice Pension Scheme with up to 10% matched contributions
• Shoes for Crews – Costa’s discounted shoe purchase scheme
• Discounts on gym memberships & fitness accessories
• Feel Good discounts platform and app for cashback and savings at various retailers

Additionally, you'll participate in fundraising for our Costa Foundation, supporting children in coffee-growing communities with access to education.

A bit about us

At the heart of Costa Coffee are our values: Passion, Warmth, Trust, and Courage. We’re the No. 1 coffee brand in the UK for 14 consecutive years. Join a genuine, passionate, and warm team that shares a love for coffee and delivering great experiences to our customers, communities, and colleagues.

We encourage diverse thoughts and ideas, approach our work fearlessly, and support one another to take risks. We learn and grow constantly. We champion individuality and foster an inclusive culture where everyone can be themselves at Costa.

For any reasonable adjustments or questions, please contact us.

Other details

• Job Function (REQUIRED): Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Fixed Term Contract
• Minimum Hiring Rate: £12.33
• Location: Costa Hatfield Galleria, Unit 61, Galleria Outlet Centre, Hatfield, Hertfordshire, United Kingdom