Barista Maestro

Costa Coffee Professional; Harlow; On-site; GBP 60,000 - 80,000; Full time

Job summary

Costa Coffee is looking for a Team Leader (Barista Maestro) in Harlow, where you will lead by example, manage shifts, and ensure exceptional customer service. With competitive pay and a variety of perks, you will play a vital role in maintaining the quality and culture at Costa. Join us and make a difference in the coffee community while developing your career in a supportive environment.

Benefits

Access to the Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Costa Financial Support Fund

Qualifications

• A leader ready to take on new responsibilities within the team.
• An example setter, trusted to keep everything running smoothly.
• A learner who turns knowledge into ideas.

Responsibilities

• Creating smooth shifts even in busy periods.
• Training and accrediting new Baristas.
• Maintaining high standards from excellent espressos to monthly coffee excellence scores.

Skills

Leadership

Training

Customer Service

Team Management

Job description

Team Leader (Barista Maestro)

At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location).

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your real self into our mix. We support diversity, equity, and inclusion, and work with our teams to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

While we are a global brand, we remember our roots through the Costa Foundation and our community initiatives. No matter your role, you can help us change lives in coffee-growing communities and support your local community too.

What You’ll Do

Being a Team Leader means more than just leading. It’s your chance to step up — you’ll be:

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Maintaining high standards, from excellent espressos to monthly coffee excellence scores

Who You Are

We’re interested in your unique ingredients:

• An example setter, someone we can trust to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn knowledge into steaming hot ideas

When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in reviewing responses and making the final decision. Need adjustments? Email [e-mail].