Barista Maestro

TN United Kingdom; Eastleigh; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Barista Maestro to inspire a team and deliver exceptional coffee experiences. In this role, you'll take on leadership responsibilities, ensuring high standards of service while fostering a collaborative environment. With opportunities for growth and a range of exciting perks, this position is perfect for those who thrive in a dynamic setting. Join a team that values diversity and innovation, and be part of a company that has been the top coffee brand in the UK for 14 years running. If you love coffee and people, this is the role for you!

Benefits

Free handmade drinks during shifts

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection Cover

Cycle to Work Scheme

Share Incentive Plan

Salary Sacrifice Pension Scheme

Discounted shoe purchase scheme

Savings on gym memberships

Feel Good discounts platform

Qualifications

• Experience in a busy environment with a focus on customer service.
• Ability to train and lead a team effectively.

Responsibilities

• Lead shifts and support colleagues in delivering great customer experiences.
• Maximize sales and train new Baristas.

Skills

Team leadership experience

Customer service

Reliability

Flexibility

Job description

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Barista Maestro

Costa Harwell Greenwood Way 140/142, 140/142 Greenwood Way, Didcot, Oxfordshire, United Kingdom Req #71739 07 July 2024

Must be over 18 years of age.

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location).

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
2. Maximizing sales by leveraging people's talents and placing them in the right roles
3. Training and accrediting new Baristas
4. Familiarizing with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a busy environment
3. Desire to take on shared responsibility
4. A love of turning knowledge into innovative ideas to help your store succeed
5. Willingness to learn and be bold, brave, and action-oriented
6. Flexible approach and can-do attitude, as each day offers exciting new challenges

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

• Free handmade drinks during shifts plus 50% discount on food and bottled drinks
• Costa Coffee Retirement Plan with matching contributions
• Life Insurance & Income Protection Cover (if you join our pension scheme)
• Costa Discount App – 50% off food & drinks in Costa-owned stores when not working
• Cycle to Work Scheme for savings on bikes and accessories
• Share Incentive Plan – opportunity to become a Coca-Cola shareholder
• Salary Sacrifice Pension Scheme with up to 10% matched contributions
• Shoes for Crews – discounted shoe purchase scheme
• Significant savings on gym memberships & fitness accessories
• Feel Good discounts platform and app for cashback and savings at various retailers

Additionally, you'll participate in fundraising for our Costa Foundation, supporting children in coffee-growing communities with access to education.

A bit about us

At the heart of Costa Coffee are our values: Passion, Warmth, Trust, and Courage. We’re the No. 1 coffee brand in the UK for 14 consecutive years. Join a genuine, passionate, and warm team that shares a love for coffee and a commitment to delivering great experiences to customers, communities, and colleagues.

We promote diversity of thought and ideas, approach our work fearlessly, support risk-taking, and encourage ongoing learning and growth. Individuality is championed, and everyone is included. Be yourself at Costa.

Other details

• Job Function: Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Permanent
• Job Start Date: 31 July 2024
• Job End Date: 30 December 2024
• Location: Costa Harwell Greenwood Way 140/142, 140/142 Greenwood Way, Didcot, Oxfordshire, United Kingdom