Barista Maestro

TN United Kingdom; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join an established industry leader in coffee as a Barista Maestro, where your passion for coffee and leadership will shine. In this role, you will inspire your team while ensuring exceptional customer service and operational excellence. Enjoy a range of perks including free drinks, discounts, and a retirement plan. This is not just a job; it’s a chance to be part of a vibrant team that values warmth, trust, and courage, while making a positive impact in the community. If you're ready to take on leadership responsibilities in a dynamic environment, this opportunity is perfect for you!

Benefits

Free handmade drinks during shifts

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection Cover

Costa Discount App

Cycle to Work Scheme

Share Incentive Plan

Discounted gym memberships

Feel Good discounts platform

Qualifications

• Experience in a busy environment with a focus on customer service.
• Ability to train and lead a team effectively.

Responsibilities

• Lead shifts and support colleagues in delivering great customer experiences.
• Train new Baristas and maximize team talents.

Skills

Team Leadership

Customer Service

Reliability

Flexibility

Job description

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (depending on store location).

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll be involved in day-to-day operations, stock maintenance, health & safety, store marketing, and other engaging activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering exceptional experiences.
2. Maximizing people’s talents to boost sales.
3. Training and accrediting new Baristas.
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team.
5. Driving high standards every time, whether through the quality of an espresso or monthly coffee excellence scores.

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time.
2. Team leadership experience in a busy environment.
3. Desire to take on shared responsibility.
4. A love of turning knowledge into innovative ideas to help your store succeed.
5. Willingness to learn and be bold, brave, and action-oriented.
6. Flexible approach and a can-do attitude, as each day offers new challenges.

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

• Free handmade drinks during shifts, plus 50% discount on food and bottled drinks.
• Costa Coffee Retirement Plan with matching contributions.
• Life Insurance & Income Protection Cover (if you join our pension scheme).
• Costa Discount App – 50% off food & drinks in Costa stores when not working.
• Cycle to Work Scheme for savings on bikes and accessories.
• Share Incentive Plan – the chance to become a Coca-Cola shareholder.
• Salary Sacrifice Pension Scheme with up to 10% matched contributions.
• Shoes for Crews – discounted shoe purchase scheme.
• Discounted gym memberships and fitness accessories.
• Feel Good discounts platform and app for cashback and savings at various retailers.

Additionally, you’ll be supporting fundraising efforts for our Costa Foundation, helping children in coffee-growing communities access education.

A bit about us

At the heart of Costa Coffee are our values: Passion, Warmth, Trust, and Courage. We’re the No. 1 coffee brand in the UK for 14 consecutive years. Join a passionate, warm team that shares a love for coffee and a commitment to delivering great experiences to our customers, communities, and colleagues.

We embrace diversity of thought and ideas, support risk-taking, and foster a culture of learning and growth. Everyone is encouraged to be themselves at Costa.

Other details

• Job Function: Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Permanent
• Minimum Hiring Rate: £12.33
• Location: Costa Derby Meteor RP DT, Drive Thru, Derby, Derbyshire, United Kingdom