Barista | Leeds

Blank Street; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading coffee brand based in London is seeking a Barista to provide exceptional customer service and prepare quality beverages. The ideal candidate has a background in hospitality and is eager to create delightful customer experiences. This role offers £13.05 per hour, comprehensive training, and additional perks including free coffee and a referral incentive scheme.

Benefits

Free unlimited coffee and treats on shift

Referral incentive scheme - £250 when you refer a friend

Health and Wellbeing Support via HealthAssured

Qualifications

• Experience in the customer service or hospitality industry.
• Availability that meets the needs of our cafes.
• Must be authorised to work in the UK.

Responsibilities

• Deliver consistent and engaging customer service.
• Prepare high-quality drinks using top coffee equipment.
• Maintain food and beverage handling standards.
• Implement strategies to reduce waste.
• Adhere to health and safety regulations.
• Follow training playbooks for service and brand.

Skills

Customer service skills

Time management

Problem solving

Multi-tasking

Adaptability

Teamwork

Job description

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable.

We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Start Something Extraordinary…

Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.

Who We’re Looking For

• A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
• A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
• Passionate about creating delicious coffee and other cafe beverages
• A strong independent problem solver with proven multi-tasking and communication skills
• Someone who is curious, adaptable and always willing to learn
• Comfortable working in a team or independently

What you'll own

• Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
• Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks
• Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
• Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
• Adhere to Health and Safety Regulations and Food Safety Standards at all times
• Full and complete knowledge and adherence to all product, service and brand training playbooks
• Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base

Requirements

• Experience in the customer service or hospitality industry
• Availability that meets the needs of our cafes
• You must be authorised to work in the UK
• £13.05 per hour, bi-weekly payments
• A comprehensive Barista accreditation and training program
• Tenure based paid sick and bereavement leave
• Health and Wellbeing Support via HealthAssured
• Free unlimited coffee and treats on shift
• Free Blank Street swag
• Referral incentive scheme - £250 when you refer a friend

Equal Employment Opportunity: Blank Street is an equal opportunities employer and welcomes applications from all qualified candidates.