Barista FOH customer service assistant Mon - Thurs

Thomas Franks Ltd.; Watford; On-site; GBP 1,000; Full time

Job summary

Join a dynamic team at a stunning B&I location in Watford as a Barista FOH Customer Service Assistant. This full-time role offers the opportunity to serve high-quality coffee to approximately 350 people daily while adhering to food hygiene and safety standards. Enjoy various benefits, including free meals on duty and a wider wallet scheme for discounts at major retailers. With a focus on training and development, this position allows for career progression within a leading independent contract caterer. If you're a team player with a fun attitude, this is the perfect opportunity for you!

Benefits

Free meals on duty

Wider wallet scheme

Volunteers leave

Enhanced maternity leave

Cycle to work scheme

Recommend a friend bonus

Training and development opportunities

Established apprenticeship programme

Team and company social events

Employee assistance programme

Qualifications

• Experience in customer service or food preparation environments is preferred.
• Good verbal and written English communication skills.

Responsibilities

• Produce high-quality coffee for staff and visitors.
• Manage payments and handle cash transactions.
• Ensure retail items are stocked and rotated regularly.

Skills

Teamwork

Customer Service

Verbal English Communication

Food Preparation

Job description

Barista FOH Customer Service Assistant Mon - Thurs

Watford

Contract: Full Time, Permanent
Salary: £14.50
Hours: 32.5 per week

A stunning B&I location in Watford for a UK-based trade and retail company, catering to approximately 350 people daily. The service includes breakfast, lunch, a deli bar, and some hospitality. The role operates Monday to Thursday, with the added benefit of free on-site parking, although limited.

We are seeking a talented Barista to join our team at one of our prestigious contracts in Watford.

Key Responsibilities:

• Work effectively within a team to produce high-quality coffee for staff and visitors.
• Adhere to company food standards and control wastage.
• Follow all Food Hygiene, Health & Safety policies, and allergen control procedures.
• Ensure retail items are stocked and rotated regularly.
• Prepare the location each morning for daily operations.
• Manage payments and handle cash transactions.
• Conduct daily stock takes of available products.

Skills and Experience:

• Team player with a personable and fun attitude.
• Good verbal English communication skills.
• Proficiency in written English and reading skills.
• Experience in customer service or food preparation environments is preferred.

Benefits include:

• Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc.).
• Free meals on duty.
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity, and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Training and development opportunities.
• Established apprenticeship programme.
• Team and company social events.
• Employee assistance programme.
• Career progression within a leading independent contract caterer.

About Us:

Thomas Franks is a founder-led, fresh food catering business committed to excellence and service delivered with passion and style. Our clients and people are central to our success.

All applicants must demonstrate the Right to Work in the UK.

Diversity and Inclusion:

We encourage applications from diverse backgrounds and under-represented groups, believing that diversity fosters better results and a more inclusive working environment.