Barista - Craft Coffee & Customer Experience

OCS Group; Hatfield; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Award-Winning Employer

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Retail Discounts via Wagestream

Professional Growth

Flexible Pay via Wagestream

Job summary

OCS Group is recruiting for a hands-on barista/cafe assistant in Hatfield. You will prepare hot and cold beverages, greet customers, take orders and maintain a welcoming atmosphere. The role requires clean working practices, stock checks and accurate cash handling, with a strong emphasis on quality and customer service.

You should have experience in a similar role and food hygiene knowledge. A flexible schedule and good teamwork are important as you support busy service periods and ensure high

Qualifications

• Previous experience in a similar role is required.
• Knowledge of food hygiene and health and safety is a must.
• Demonstrate high standards and be well organised.
• Excellent customer service and interpersonal skills are essential.

Responsibilities

• Preparing a variety of hot and cold drinks, including specialty coffees and teas.
• Greeting customers, taking orders, answering questions about the menu, and providing a welcoming atmosphere.
• Keeping the bar area clean and organised; sanitising equipment.
• Monitoring inventory levels and restocking supplies.
• Handling cash and card transactions accurately and efficiently.
• Ensuring drinks meet quality standards and are presented well.
• Adhering to health and safety regulations, including food handling and hygiene.
• Working closely with staff to ensure smooth operations and excellent service.

Skills

Customer service

Interpersonal skills

Food hygiene

Health and safety

Time management

Organisational skills

Job description

OCS Group is recruiting for a hands-on barista/cafe assistant in Hatfield. You will prepare hot and cold beverages, greet customers, take orders and maintain a welcoming atmosphere. The role requires clean working practices, stock checks and accurate cash handling, with a strong emphasis on quality and customer service.

You should have experience in a similar role and food hygiene knowledge. A flexible schedule and good teamwork are important as you support busy service periods and ensure high