Barista - Costa Drive Thru Costa · Exeter

Moto; Exeter; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Barista and help transform the UK’s rest stop experience! This role offers a fantastic opportunity to engage with customers, serve high-quality beverages, and work in a vibrant team environment. With no prior experience required, you'll receive comprehensive training to excel in customer service. Enjoy perks like a generous annual bonus, significant discounts with popular brands, and enhanced benefits including pension and life assurance. If you're enthusiastic and ready to make a difference, this is the perfect role for you!

Benefits

Annual bonus scheme

Colleague discount

Enhanced benefits

Funded qualifications

Weekly pay

Qualifications

• Enthusiastic team players with a passion for customer service.
• No prior experience necessary; training provided.

Responsibilities

• Producing coffees, teas, and serving food to brand standards.
• Providing exceptional customer service and handling enquiries.
• Maintaining stock levels and cleanliness of the store.

Skills

Customer Service

Teamwork

Communication

Education

No formal education required

Job description

£12.30 per hour

Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HF

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea, and specialty beverages while delivering exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Baristas:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Barista:

• Producing coffees, teas, frappes, and more, as well as serving food to brand standards
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport. Please ensure you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, warehouse assistant, or café worker. We’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customer’s journey pauses, yours just begins.

Apply today

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme is equivalent to 1 week's salary based on average hours worked (define period).

INDLP

Want to know what it's like to work for us? Find out from our colleague Fabiana.