Barista - Costa

OneRetail; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company is seeking a driven Barista to craft beautifully made drinks for a major High Street brand. This full-time position offers opportunities for career growth, competitive pay, and a supportive work environment. Ideal candidates will have customer service experience and a passion for delivering excellent service.

Benefits

Competitive pay

Great perks

Outstanding learning and development opportunities

Qualifications

• Previous customer service experience is required.
• Hands-on experience with brewing equipment is a plus.
• Great communication and relationship-building skills are essential.

Responsibilities

• Preparing blended drinks and serving high-quality food.
• Maintaining cleanliness of the bar area and equipment.
• Processing payments and ensuring customer satisfaction.

Skills

Communication

Customer Service

Teamwork

Initiative

Time Management

Job description

We're currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a full-time basis, contracted to 37.5 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll have opportunities to progress within a company that invests in its people, celebrates individuality, and rewards those who go beyond expectations.

Here's an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat: Full-time (Days)
• Sun: Full-time (Days)

Before applying, please note the following key responsibilities:

• Preparing blended drinks and serving high-quality food
• Keeping the bar area clean
• Processing payments (cash and credit cards)
• Being an enthusiastic team player and communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, and food presentation
• Checking and reporting on brewing equipment
• Representing Costa and maintaining a positive brand image
• Following Food Handling & Hygiene standards
• Adhering to Health & Safety regulations

The ideal Barista will:

• Be a great communicator and relationship builder
• Have previous customer service experience
• Strive for excellence with motivation
• Take initiative and make customer-focused decisions
• Have hands-on experience with brewing equipment
• Work well under pressure
• Be reliable with good timekeeping

Joining Compass means helping to feed people, fuel progress, and forge connections across around 6,000 venues. Grow your career with industry leaders, enjoy competitive pay, great perks, and outstanding learning and development opportunities in one of the UK's largest businesses.

Job Reference: com/1905/76890001/52711717/R/BU #One Retail

At Compass Group UK&I, we are committed to fostering an inclusive environment where everyone can be themselves and have equal opportunities to advance. We celebrate diversity and aim to create a culture where all team members feel valued, empowered, and able to reach their full potential.