Barista - Costa

Moto Hospitality; Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A popular hospitality organization in Birmingham seeks a Barista to join their team. This entry-level role requires enthusiasm and a willingness to provide exceptional customer service while making coffee and maintaining store standards. Training will be provided, making it ideal for those new to the hospitality field. Enjoy competitive pay and great benefits including discounts at well-known brands.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Pension and sick pay

Funded qualifications

Weekly Pay

Qualifications

• No prior experience is needed; training will be provided.
• Must be able to work in a fast-paced environment.
• Good communication skills are necessary.

Responsibilities

• Producing coffees, teas, frappes and more.
• Providing exceptional customer service.
• Maintaining stock levels and ensuring cleanliness.

Skills

Enthusiastic attitude

Teamwork

Customer service

Job description

Overview

£12.40 per hour - 14 Hours per week. Address: Frankley Services, M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR. Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.

Benefits

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Barista

• Producing coffees, teas, frappes and more, as well as serving food to brand standards
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Additional Information

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant or a customer service assistant; you might even be looking for a career change as a carer, cleaner or a warehouse assistant or a café worker, we’d love to hear from you!

Hourly rates of pay may differ for under 18’s.

Where our customer’s journey pauses, yours just begins. Apply today. Please note internally this role is called Customer Service Assistant.

Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

INDLP

Want to know what it's like to work for us? Find out from our colleague Fabiana