Barista - Costa

Moto Hospitality; Bicester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading UK hospitality service provider is looking for a Customer Service Assistant at their Bicester location. This role involves serving beverages and food, ensuring customer satisfaction, and maintaining store standards. Previous experience isn’t necessary, as comprehensive training will be provided. Competitive hourly wage plus benefits like annual bonuses and discounts. Ideal for enthusiastic candidates seeking a rewarding career in customer service.

Benefits

Annual bonus scheme

Colleague discounts

Enhanced benefits including pension and sick pay

Development opportunities

Qualifications

• Enthusiasm for customer service and willingness to learn.
• Ability to handle customer inquiries and operate tills.

Responsibilities

• Produce drinks and serve food to brand standards.
• Provide exceptional customer service.
• Maintain stock levels and store cleanliness.

Skills

Customer service

Teamwork

Communication

Job description

Overview

£12.40 per hour - Full Time 35 Hours per week
Address: Cherwell Services, M40 Junction 10, Bicester, Oxfordshire, OX27 7RD

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.

Benefits

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Barista

• Producing coffees, teas, frappes and more, as well as serving food to brand standards
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Notes

• Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
• Similar roles might include crew member, team member, retail assistant or a customer service assistant; you might even be looking for a career change as a carer, cleaner or a warehouse assistant or a café worker, we’d love to hear from you!
• Hourly rates of pay may differ for under 18’s
• Where our customer’s journey pauses, yours just begins.
• Apply today internal note this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked.

Want to know what it's like to work for us? Find out from our colleague Fabiana.