Barista and Kiosk Manager

The Good Coffee Kiosk; London; On-site; GBP 80,000 - 100,000; Part time

Job summary

An established industry player in London's vibrant coffee scene is seeking a passionate Barista and Kiosk Manager. This pivotal role combines a love for coffee with exceptional customer service and management skills. The successful candidate will oversee daily operations, ensuring quality beverages and a welcoming environment while supporting local producers and charities. With a commitment to eco-friendliness and outstanding service, this position offers the chance to make a meaningful impact in a community-focused kiosk. Join a team that values generosity of spirit and delivers the best coffee experience in the heart of the city.

Benefits

12 days paid holiday

Free coffees and snacks

Pension options

Qualifications

• Experience in managing or supervising in a coffee shop or similar environment.
• Strong customer service skills and good communication.

Responsibilities

• Prepare high-quality beverages and ensure consistent flavor.
• Manage daily operations and stock for smooth running.
• Engage with customers and maintain a welcoming atmosphere.

Skills

Management Experience

Customer Service

Attention to Detail

Communication Skills

Job description

The Good Coffee Kiosk London, England, United Kingdom

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Location: St. Botolph without Bishopsgate, EC2M 3TL

Hourly Rate: £15 per hour

Working Hours: 18 hours per week. Mondays and Tuesdays 7 am to 4 pm.

Start Date: Immediately

About Us

St. Botolph without Bishopsgate is a place of sanctuary and a haven of peace and quiet in the City of London. We are an Anglican Christian community committed to a welcoming and inclusive ministry in London's financial centre. The Good Coffee Kiosk is located in the front porch of the Church on Bishopsgate, one of the busiest streets in London. The kiosk aims to sell great tasting coffee to anyone and at the same time support local producers and businesses. All the profits from the kiosk go to charitable good causes. All this is undertaken serving the best speciality coffee, the highest standard of professionalism and outstanding customer service.

Position Overview

The Barista and Kiosk Manager role is pivotal to the success and operational excellence of our coffee kiosk. The successful applicant will combine passion for coffee and customer service with effective management skills. The role demands a commitment to quality, safety, and the values that our brand stands for: outstanding service, high quality products, eco-friendliness, support for local producers and charities, and generosity of spirit. The ideal candidate will be able to deliver bespoke coffee beverages to our customers while working efficiently on their own, and run administrative tasks at quieter times.

This role covers 50% of the opening time of the kiosk. The remaining time is covered by an existing barista whom the successful candidate will be responsible for managing. This team of two will be expected to manage cover between the two roles for planned leave as far as possible.

Key Responsibilities

1. Prepare high quality beverages, ensuring consistent flavour.
2. Assess and ensure the quality of coffee through regular quality checks.
3. Responsible for opening and closing the kiosk, daily management of stock, and overseeing daily operations to ensure smooth running.
4. Engage with customers, by providing excellent service championing the quality of our coffee and fostering a welcoming atmosphere.
5. Food safety certification will need to be obtained through the Kiosk if not already held.
6. Manage every operational aspect of the coffee department, including maintenance of equipment and stock ordering.
7. Serve as a role model in maintaining the kiosk's standards and values, particularly regarding eco-friendliness, support for local initiatives, and exceptional customer service.
8. Enforce high standards of presentation, cleanliness, health & safety, and quality control.
9. Cultivate a safe workplace, adhering to health and safety legislation.
10. Produce weekly reports to senior management.

Essential Skills

1. Previous management or supervisory experience in a coffee shop or similar environment.
2. Great customer service and good communication skills.
3. Good attention to detail and ability to work independently.

The ideal candidate will also have the following qualities

1. A deep understanding of the coffee industry and a passion for coffee culture.
2. A friendly and enthusiastic attitude, good customer handling skills.
3. Proven ability to handle busy periods with calm and confidence, maintaining a clean and organized space.
4. Empathy with our values, including outstanding service, eco-friendliness, support for local producers and charities, and generosity of spirit.
5. Honest openness about any issues, and enthusiasm about the role and the kiosk.

Benefits include 12 days paid holiday per calendar year in addition to the normal public holidays, free coffees and snacks while on shift, and pension options.

How to apply

Please send your resumé and a cover letter explaining why you would be a great fit for the Barista and Kiosk Manager role to Paul Gibson by email: [e-mail], highlighting your relevant experience and alignment with our values. We look forward to hearing from you!

Seniority level

• Mid-Senior level

Employment type

• Part-time