Barista

OCS; Welwyn Garden City; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Discounts

Low-interest loans

Impact Programme

Long Service Awards

Cycle to work

Employee Assistance Programme

Job summary

OCS is seeking a passionate Barista to join our Catering team in Welwyn Garden City. Deliver exceptional coffee and outstanding customer service while working Monday to Thursday, 7.45 - 4.15 at our prestigious client location.

You will craft a range of espresso-based drinks, manage the POS, keep the station clean, handle stock, and assist with catering tasks during busy periods. Must have right to work in the UK and strong communication skills.

Qualifications

• Must have the right to work in the UK.
• Excellent communication skills and attention to detail.
• Ability to work to deadlines and prioritise tasks.
• Strong interpersonal skills and the ability to work collaboratively with different departments.
• Friendly and professional demeanour when interacting with guests and clients

Responsibilities

• Craft and serve a variety of high-quality coffee drinks, including espresso-based beverages, teas, and seasonal specials, ensuring consistency in taste and presentation
• Provide excellent customer service, greeting clients and visitors with a professional and friendly attitude
• Maintain cleanliness and organisation of the coffee station, adhering to hygiene and safety standards at all times
• Handle cash and operate the point-of-sale system efficiently, processing transactions accurately and promptly
• Monitor stock levels, assist with ordering supplies, and manage deliveries to ensure the coffee station is well‑stocked
• Clean and maintain coffee machines and other equipment, reporting technical issues to management as needed
• Stay informed about the coffee menu, seasonal specials, and food pairings to upsell products and make informed recommendations to customers
• Assist the catering team during busy periods, helping with food preparation and service
• Follow company policies and procedures, including hygiene, safety, and security protocols
• Contribute to a positive team environment by supporting colleagues and maintaining a collaborative atmosphere

Skills

Customer service

Cash handling

Barista skills

Teamwork

Communication

Job description

About The Role:

Shift Pattern: Monday to Thursday 7.45 - 4.15

We are seeking a passionate and motivated Barista to join our Catering team. Based at our prestigious client location, this role is perfect for someone who loves delivering exceptional coffee and outstanding customer service.

Main Duties & Responsibilities Of The Role

• Craft and serve a variety of high-quality coffee drinks, including espresso-based beverages, teas, and seasonal specials, ensuring consistency in taste and presentation
• Provide excellent customer service, greeting clients and visitors with a professional and friendly attitude
• Maintain cleanliness and organisation of the coffee station, adhering to hygiene and safety standards at all times
• Handle cash and operate the point-of-sale system efficiently, processing transactions accurately and promptly
• Monitor stock levels, assist with ordering supplies, and manage deliveries to ensure the coffee station is well‑stocked
• Clean and maintain coffee machines and other equipment, reporting technical issues to management as needed
• Stay informed about the coffee menu, seasonal specials, and food pairings to upsell products and make informed recommendations to customers
• Assist the catering team during busy periods, helping with food preparation and service
• Follow company policies and procedures, including hygiene, safety, and security protocols
• Contribute to a positive team environment by supporting colleagues and maintaining a collaborative atmosphere

About You

• Must have the right to work in the UK.
• Excellent communication skills and attention to detail.
• Ability to work to deadlines and prioritise tasks.
• Strong interpersonal skills and the ability to work collaboratively with different departments.
• Friendly and professional demeanour when interacting with guests and clients

What will you get in return?

• A pension scheme- to save for the future - eligibility rules apply
• Access to high street discounts
• Access to low interest loansRecognition scheme ‘OCS Stars’- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Wellbeing Support

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.