Barista

WHSmith Careers; Southampton; Ibrido; GBP 12.000 - 15.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals with retail partners

Employee Assistance Programme

Descrizione del lavoro

WHSmith is seeking a Barista to deliver exceptional customer service and work within a team or independently to uphold our store standards in Southampton. The role focuses on creating a welcoming environment, replenishing stock, and presenting attractive displays that help customers find what they need.

You will be part of a team committed to delivering excellent service, adaptable to changing store needs, and motivated to achieve strong results and standards for customers and colleagues alike.

Competenze

• Delivers exceptional customer service to all customers.
• Maintains stock and store tidiness.
• High standards of display and visual merchandising.
• Communicates confidently within the team.
• Motivated to achieve excellent results.
• Adaptable to store requirements and goals.

Mansioni

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep the store inviting.
• Maintain display standards and assist customers in finding items.
• Be a supportive team member.

Conoscenze

Exceptional customer service

Team communication

Adaptable

Descrizione del lavoro

As a Barista you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Barista is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.