Barista

EG Group; South Shields; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Free beverage on every shift

24/7 Virtual GP & Wellbeing Service

Employee Assistance Programme

Recognition rewards & work anniversary

Career progression opportunities

Compassionate leave

Life Assurance

Guaranteed contracted hours

Job summary

Starbucks in Simonside is seeking friendly Baristas to join our team. You’ll create memorable customer experiences, prepare iconic drinks, and support a fast, welcoming store environment.

Training is provided, with progression opportunities and access to one of the world’s largest online learning libraries. Flexible shifts, free beverage on every shift, and additional perks support your growth.

Qualifications

• Friendly and approachable demeanor.
• Passionate about customer service and experience delivery.
• Reliable, motivated and able to thrive in a busy environment.

Responsibilities

• Deliver exceptional customer service and create a positive experience.
• Prepare beverages and food to Starbucks standards.
• Recommend products and drive store sales with confident upselling.
• Operate tills and handle transactions accurately.
• Maintain a clean, welcoming store environment.
• Follow food safety, hygiene and allergen procedures.
• Monitor product quality and temperatures.
• Support the team during busy periods and peak times.

Skills

Friendly

Customer service

Reliability

Fast-paced

Team player

Job description

Flexible: Shifts designed to work around your availability, with a minimum of 8 hours per week

Hourly Rate: £12.80 per hour (Age 21+) £11.00 per hour (Age 18–20) £8.05 per hour (Age 16–17)

Perks: EG Cares Benefits & Rewards Platform – savings across retail, food, home, electronics and more. 30% Starbucks discount on food, drinks, and merchandise & Quarterly Bonus Incentive

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Join Our Starbucks Team – Barista

Love coffee and enjoy creating great customer experiences? We’re looking for enthusiastic, friendly Baristas to join our welcoming Starbucks team in Simonside.

Whether you’re experienced in customer service or completely new to hospitality, we provide full training to help you succeed. You’ll create memorable customer experiences, prepare our iconic drinks, and help deliver a fast, friendly, and welcoming environment every day.

You’ll also benefit from career progression opportunities and access to one of the world’s largest online learning libraries, helping you build new skills and grow your career.

Why Join Us?

You’ll enjoy:

• Free beverage on every shift
• 24/7 Virtual GP & Wellbeing Service
• Employee Assistance Programme
• Recognition rewards and work anniversary awards
• Career progression opportunities and access to one of the world’s largest online learning libraries
• Compassionate leave when it matters most
• Life Assurance
• Guaranteed contracted hours

What You’ll Be Doing

As a Starbucks Barista, your typical day could include:

• Delivering exceptional customer service and creating a positive customer experience
• Preparing beverages and food to Starbucks standards
• Recommending products and supporting store sales through confident up-selling
• Operating tills and processing transactions accurately
• Maintaining a clean, organised, and welcoming store environment
• Following food safety, hygiene, and allergen procedures
• Monitoring product quality and temperature records
• Supporting your team during busy periods and helping cover key trading times

What We’re Looking For

You’ll be a great fit if you are:

• Friendly and approachable
• Passionate about customer service
• Reliable and motivated
• Comfortable working in a fast-paced environment
• A strong team player with a positive attitude

Previous customer service or barista experience is helpful but not essential — full training is provided.

Shift Information

Flexible working options available. Shifts may include early mornings, evenings, weekends, and busy travel periods. Full-time average shift 8 hours.