Barista

EG Group; Scotland; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

EG Cares Platform

Starbucks discount

Quarterly bonus

Free beverage

Virtual GP

Employee Assistance Programme

Rewards & anniversaries

Career progression

Online learning library

Compassionate leave

Life Assurance

Guaranteed contracted hours

Job summary

Starbucks in Dumfries, UK is hiring enthusiastic Baristas. You’ll deliver a fast, friendly customer experience, prepare beverages, and help maintain a welcoming store environment. Flexible shifts, full training provided, and opportunities for career progression.

You’ll join a team that values service, quality, and a supportive workplace culture, with perks including discounts and bonus incentives. Experience in customer service is helpful but not required; full training is provided.

Qualifications

• Previous customer service or barista experience is helpful but not essential — full training is provided.

Responsibilities

• Delivering exceptional customer service and creating a positive customer experience
• Preparing beverages and food to Starbucks standards
• Recommending products and supporting store sales through confident up-selling
• Operating tills and processing transactions accurately
• Maintaining a clean, organised, and welcoming store environment
• Following food safety, hygiene, and allergen procedures
• Monitoring product quality and temperature records
• Supporting your team during busy periods and helping cover key trading times

Skills

Customer service

Team player

Job description

Select how often (in days) to receive an alert:

Flexible: Shifts designed to work around your availability, with a minimum of 8 hours per week

Location: Dumfries, DG1 3SE

Hourly Rate: £12.80 per hour (Age 21+) £11.00 per hour (Age 18–20) £8.05 per hour (Age 16–17)

Perks: EG Cares Benefits & Rewards Platform – savings across retail, food, home, electronics and more. 30% Starbucks discount on food, drinks, and merchandise & Quarterly Bonus Incentive

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Join Our Starbucks Team – Barista

Love coffee and enjoy creating great customer experiences? We’re looking for enthusiastic, friendly Baristas to join our welcoming Starbucks team in Dumfries.

Whether you’re experienced in customer service or completely new to hospitality, we provide full training to help you succeed. You’ll create memorable customer experiences, prepare our iconic drinks, and help deliver a fast, friendly, and welcoming environment every day.

You’ll also benefit from career progression opportunities and access to one of the world’s largest online learning libraries, helping you build new skills and grow your career.

Why Join Us?

You’ll enjoy:

• Free beverage on every shift
• 24/7 Virtual GP & Wellbeing Service
• Employee Assistance Programme
• Recognition rewards and work anniversary awards
• Career progression opportunities and access to one of the world’s largest online learning libraries
• Compassionate leave when it matters most
• Life Assurance
• Guaranteed contracted hours

What You’ll Be Doing

As a Starbucks Barista, your typical day could include:

• Delivering exceptional customer service and creating a positive customer experience
• Preparing beverages and food to Starbucks standards
• Recommending products and supporting store sales through confident up-selling
• Operating tills and processing transactions accurately
• Maintaining a clean, organised, and welcoming store environment
• Following food safety, hygiene, and allergen procedures
• Monitoring product quality and temperature records
• Supporting your team during busy periods and helping cover key trading times

What We’re Looking For

You’ll be a great fit if you are:

• Friendly and approachable
• Passionate about customer service
• Reliable and motivated
• Comfortable working in a fast‑paced environment
• A strong team player with a positive attitude

Previous customer service or barista experience is helpful but not essential — full training is provided.

Shift Information

Flexible working options available. Shifts may include early mornings, evenings, weekends, and busy travel periods. Full-time average shift 8 hours.

Screen readers cannot read the following searchable map.

To activate drag with keyboard, press Alt + Enter. Once in keyboard drag state, use the arrow keys to move the marker. To complete the drag, press the Enter key. To cancel, press Escape.