Barista

Starbucks Nottingham - Queens Drive DT; Nottingham; On-site; GBP 18,000 - 23,000; Full time

Job summary

Starbucks Nottingham - Queens Drive DT is seeking a Barista to deliver an exceptional customer experience with high-quality beverages and food, in a welcoming environment. You will serve customers, operate the POS, and maintain cleanliness while supporting the team and store goals.

The role emphasizes friendly service, ability to multitask in a fast-paced setting, and flexibility for varied shifts, including mornings, evenings, weekends, and holidays. Training and development are highlighted.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, customer-first attitude and team spirit.
• Able to multitask and stay calm in busy periods.
• Willingness to work varied shifts including weekends and holidays.
• Basic cash handling and POS experience.
• Physical ability to stand long periods and lift items.

Responsibilities

• Greet customers warmly and provide excellent customer service.
• Take accurate orders and operate the point-of-sale system.
• Prepare and serve coffee, tea, specialty drinks, and food items.
• Operate espresso machines, grinders, and cafe equipment safely.
• Maintain cleanliness and hygiene of work areas and spaces.
• Restock supplies and monitor inventory for smooth operations.
• Collaborate with team to achieve store goals during busy periods.
• Follow policies including cash handling, safety, and food hygiene.
• Assist with training of new team members when needed.

Skills

Strong communication

Customer-focused

Fast-paced multitasking

Flexible shifts

Cash handling

Stand and stock handling

Job description

Purpose of the Role

As a Starbucks Barista, you will deliver an exceptional customer experience, serving high-quality beverages and food in a friendly and efficient manner. You will contribute to a welcoming and safe environment while supporting the team and the store’s operational goals.

Key Responsibilities

• Greet customers warmly and provide excellent customer service.

• Take accurate orders and operate the point-of-sale system.

• Prepare and serve coffee, tea, specialty drinks, and food items according to Starbucks recipes and standards.

• Operate espresso machines, grinders, and other café equipment safely and efficiently.

• Maintain cleanliness and hygiene of work areas, equipment, and customer spaces in line with health and safety standards.

• Restock supplies and monitor inventory levels to ensure smooth store operations.

• Collaborate with team members to achieve store goals and provide support during busy periods.

• Follow all company policies and procedures, including cash handling, safety, and food hygiene requirements.

• Assist with training of new team members when needed.

Person Specification / Skills and Qualifications

Essential:

• Strong communication and interpersonal skills.

• Friendly, customer-focused attitude.

• Ability to work in a fast-paced environment and multitask effectively.

• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays.

• Basic cash handling and transaction processing skills.

• Physical ability to stand for extended periods and lift/move stock when necessary.

• Willingness to follow company standards and maintain quality and safety practices.

Desirable:

• Previous experience in hospitality, retail, or food service.

• Knowledge of coffee preparation and brewing techniques.

• Experience in a team-oriented environment.

Working Conditions

• Standing for long periods and working on your feet.

• Handling hot beverages and equipment.

• Working under pressure during busy periods.

• Regular interaction with customers and team members.

Opportunities for Development

Starbucks provides opportunities for career growth, training, and development. Baristas may progress to supervisory roles, store management, or other positions within the company.