Barista

MAMA SHELTER; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality brand in London seeks a Barista to provide exceptional customer service. Responsibilities include preparing beverages, handling payments, and maintaining cleanliness. Candidates should have experience in food service and strong communication skills. Full-time role with opportunities for growth within the company.

Qualifications

• Previous experience as a Barista or in food service is preferred.
• Hands-on knowledge of brewing equipment and drink preparation.
• Strong customer service and communication skills.

Responsibilities

• Greet customers warmly and take orders with attention to detail.
• Prepare and serve hot and cold beverages.
• Monitor inventory and restock supplies like mugs and pastries.

Skills

Customer service

Multitasking

Attention to detail

Communication

Education

High school diploma or equivalent

Barista training

Tools

Brewing equipment

Job description

Overview

Join Accor, where life pulses with passion. Accor is a pioneer in responsible hospitality with more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. You will be part of a caring environment that supports growth, offers career opportunities in hospitality, and provides exclusive benefits and recognition for daily commitment. Hospitality is a work of heart.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Responsibilities

• Greet customers warmly and take orders with attention to detail (e.g. coffee blend, milk preference, sweetness level)
• Prepare and serve hot and cold beverages including espresso, lattes, teas, and specialty drinks
• Recommend drinks and upsell special menu items
• Handle payments (cash and card) accurately
• Maintain cleanliness of the bar area, equipment, and seating spaces
• Monitor inventory and restock supplies like mugs, beans, and pastries
• Ensure brewing equipment is functioning and report maintenance needs
• Follow health and safety regulations
• Communicate customer feedback to management

Qualifications

• Previous experience as a Barista or in food service is preferred
• Hands-on knowledge of brewing equipment and drink preparation
• Strong customer service and communication skills
• Ability to multitask and work in a fast-paced environment
• Basic math skills for handling transactions
• Flexibility to work shifts including weekends and holidays
• High school diploma or equivalent; barista training is a plus

Employment details

Seniority level: Associate

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Hospitality