Barista

Hilton; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Hilton as a Barista at the iconic Waldorf Hotel in London. Experience a vibrant work atmosphere and contribute to our mission of delivering exceptional hospitality while enjoying various employee benefits, including meals, training programs, and hotel discounts. This role requires a friendly demeanor and strong service skills, perfect for those ready to grow their career in hospitality.

Benefits

Smart uniform provided and laundered

Free and healthy meals when on duty

Personal Development programs

Team Member Travel Program with discounts

28 days holiday including bank holidays

Discounted dental and health cover

Qualifications

• Experience in Food and Beverage or restaurant is advantageous.
• Ability to maintain a positive and friendly demeanor.

Responsibilities

• Welcome guests politely and take their orders with high levels of customer service.
• Upsell and manage guest queries effectively.
• Ensure compliance with brand standards.

Skills

Customer Service

Teamwork

Communication

Positive Attitude

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!-No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”.

Located within the historic Waldorf Hotel in London, Homage is a restaurant that masterfully blends the elegance of classic British dining with a modern flair. Inspired by the hotel’s rich heritage, Homage offers a refined yet inviting atmosphere where each dish is crafted with precision and passion. From locally sourced ingredients to timeless recipes reimagined, every element is designed to celebrate the best of British cuisine. Perfect for both locals and visitors, Homage invites you to savour a taste of London’s history with every bite.

Salary £12.88 an hour + Service Charge

A WORLD OF REWARDS

• Smart uniform provided andlaundered
• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member’s areas

A Baristais responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.

What will I be doing?

As a Barista, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Barista will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Welcome guests in a polite and friendly manner, consistently demonstrating great customer service

What are we looking for?

• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Good communication and personal presentation
• It would be advantageous if you worked in Food and Beverage or in catering/restaurant/bar previously.

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

HospitalityIntegrityLeadershipTeamworkOwnershipNow

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Find out more about all our brands and hotels -Hilton Brands | Global Hospitality Company