Barista

Bartlett Mitchell; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading company in the coffee bar industry seeks enthusiastic team members who excel in customer service. Ideal candidates should have excellent communication skills and previous experience in a service environment. Enjoy benefits like free meals, extensive leave, and opportunities for training and development with the support of a dedicated team.

Benefits

Monday to Friday working hours available

Free meal provision while on shift

Training and development opportunities

28 days annual leave with additional days

Birthday off every year

Discounts and cashback from retailers

Team events and annual parties

Life assurance and employee assistance programme

Cycle2work scheme

Team recognized on 'Best Companies' list

Qualifications

• Experience in a service environment is preferred.
• Confidence in cash handling and using tills.
• Willingness to adapt to changing service needs.

Responsibilities

• Prepare and serve hot beverages while maintaining high customer service standards.
• Manage queues during busy periods and engage with customers to ensure satisfaction.
• Ensure effective stock rotation and availability of tempting food.

Skills

Communication

Customer Service

Cash Handling

Merchandising

Job description

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You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful, and ready to adapt to changing service needs. Whether that’s managing the queue during a rush or serving someone with a food allergy.

Our coffee bar concept rivals major high street competitors both in terms of offerings and customer service standards, which you’ll help maintain. You see customers as individuals and can respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and likely to recommend us.

You’ll come to us with confidence in cash handling and using tills, and you will understand the importance of good merchandising and stock rotation to keep our tempting food available throughout the day. Experience in a service environment dealing with customers is preferred, and we will provide training and development to help you grow your career with us.

Our Benefits:

• Monday to Friday working hours available
• Free meal provision while on shift
• Training and development opportunities including NVQ apprentice scheme & WSET courses
• 28 days annual leave, increasing by one day each year up to 33 days
• The opportunity to have your birthday off, every year!
• Discounts and cashback from a wide range of retail and leisure outlets
• The annual BM Caterers Summer party and FOODIES awards, as well as site-based summer and winter parties
• Regular team events
• Life assurance and employee assistance programme
• Cycle2work scheme with upfront loan for equipment
• Part of a team that has made the ‘Best Companies’ to Work For list for 7 consecutive years