Barista

ESS – Defence, Energy and Government Services; King's Lynn; On-site; GBP 9,000 - 15,000; Full time

Job summary

ESS – Defence, Energy and Government Services is seeking a Customer Services Assistant - Zero Hours to support Defence operations on a permanent casual basis. You will prepare drinks, serve food, handle payments, and maintain a clean bar area while learning brewing methods and beverage techniques.

The role emphasizes teamwork, reliability, and delivering excellent customer service in a Defence environment. Variable shifts apply, and the successful candidate will be a strong communicator with

Qualifications

• Previous experience in customer service.
• Excellent communication skills.
• Ability to work in variable shifts.

Responsibilities

• Prepare drinks and serve high-quality food.
• Keep the bar area clean.
• Receive and process payments (cash and cards).
• Be an enthusiastic team player and excellent communicator.
• Maintain stock of mugs and plates.
• Learn brewing methods and beverage techniques.
• Check brewing equipment and report maintenance needs.
• Represent Defence and maintain a positive brand image.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Skills

Excellent communication

Customer service experience

Team player

Time management

Hands-on with brewing equipment

Tools

Brewing equipment

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: Variable shifts.

Could you bring your spark to Defence? Here’s what you need to know before applying:

Your Key Responsibilities Will Include

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing Defence and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Barista Will

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2108/95322001/52617647/WJ #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!