Barista

Cobra Coffee; Horsham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A Starbucks franchise partner in Horsham is looking for enthusiastic baristas to join their team. As a barista, you will provide high-quality beverages and excellent customer service. No previous experience is required, just a passion for customer satisfaction. The role offers 28 days of holiday, discounts on food and beverages, and comprehensive training for career growth.

Benefits

28 days holiday per year

Unlimited brewed coffee and tea on shift

30% discount on food and beverages

Life insurance

Comprehensive training and development

Qualifications

• Passion for customer service and creating joy.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.

Responsibilities

• Provide quality beverages and food products consistently.
• Support store opening and closing procedures.
• Deliver exceptional customer service.

Skills

Customer service

Teamwork

Attention to detail

Job description

Overview

Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you'll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products. You don't need previous experience to join us as a barista; all we ask is you bring a passion for bringing joy to our customers.

Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcrafted delicious beverages and building relationships with our customers by getting to know their favourite drink.

Responsibilities

• Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards.
• Supporting store procedures including opening or closing the store, cash handling, and safety and security.
• Supporting fellow partners during periods of high volume to keep the store operating.
• Anticipating and delivering on customer and store needs by getting to know the store environment and customers.
• Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections.
• Maintaining a clean and organised workspace for your customers and partners.

Given the nature of our stores, working hours could include early mornings, evenings, and weekends.

About the Company

You’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We are a company that cares about how we do business, and it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.

What we offer

• 28 days holiday a year (including Bank Holidays)
• Unlimited brewed coffee & English breakfast tea on shift
• Discounts on hand crafted beverages and food items during your shift
• 30% discount on bottled beverages and impulse items during your shift
• One £1.50 food item per shift on selected products
• While not working you’re able to receive a 30% discount on all food, beverages, merchandise & gifts
• 30% green apron discount across wider participating Starbucks stores
• Third party discounts including 20% in Southern Co-op food stores
• Life insurance
• Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
• Career progression because here we actively promote internally

What to expect