Barista

Starbucks Epping - High Street; Greater London, Ivy Chimneys; On-site; GBP 22,000 - 26,000; Full time

Job summary

Starbucks Epping - High Street is seeking a enthusiastic Barista to deliver exceptional customer experiences, crafting beverages and food to Starbucks standards while maintaining a welcoming store atmosphere.

You will greet customers, take orders at the till, operate the POS, and work with the team to keep the store clean and stocked. This role suits someone who enjoys a fast-paced environment, values safety, and is eager to grow with Starbucks through training and development opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, customer-focused attitude.
• Ability to multitask in a fast-paced environment.
• Flexibility to work varied shifts, including early mornings, evenings, weekends.
• Basic cash handling and POS experience.
• Physically able to stand long periods and lift stock.
• Willingness to follow Starbucks standards and safety practices.

Responsibilities

• Greet customers and deliver outstanding service.
• Take orders and operate the POS system accurately.
• Prepare and serve beverages and food per Starbucks standards.
• Operate cafe equipment safely and efficiently.
• Keep work areas clean and comply with hygiene standards.
• Restock supplies and monitor inventory.
• Collaborate with team during busy periods.
• Assist with training new team members when needed.

Skills

Communication

Customer focus

Multitasking

Shift flexibility

Cash handling

Physical stamina

Following standards

Tools

Espresso machines

Grinders

Job description

Purpose of the Role

As a Starbucks Barista, you will deliver an exceptional customer experience, serving high-quality beverages and food in a friendly and efficient manner. You will contribute to a welcoming and safe environment while supporting the team and the store’s operational goals.

Key Responsibilities

• Greet customers warmly and provide excellent customer service.

• Take accurate orders and operate the point-of-sale system.

• Prepare and serve coffee, tea, specialty drinks, and food items according to Starbucks recipes and standards.

• Operate espresso machines, grinders, and other café equipment safely and efficiently.

• Maintain cleanliness and hygiene of work areas, equipment, and customer spaces in line with health and safety standards.

• Restock supplies and monitor inventory levels to ensure smooth store operations.

• Collaborate with team members to achieve store goals and provide support during busy periods.

• Follow all company policies and procedures, including cash handling, safety, and food hygiene requirements.

• Assist with training of new team members when needed.

Person Specification / Skills and Qualifications

Essential:

• Strong communication and interpersonal skills.

• Friendly, customer-focused attitude.

• Ability to work in a fast-paced environment and multitask effectively.

• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays.

• Basic cash handling and transaction processing skills.

• Physical ability to stand for extended periods and lift/move stock when necessary.

• Willingness to follow company standards and maintain quality and safety practices.

Desirable:

• Previous experience in hospitality, retail, or food service.

• Knowledge of coffee preparation and brewing techniques.

• Experience in a team-oriented environment.

Working Conditions

• Standing for long periods and working on your feet.

• Handling hot beverages and equipment.

• Working under pressure during busy periods.

• Regular interaction with customers and team members.

Opportunities for Development

Starbucks provides opportunities for career growth, training, and development. Baristas may progress to supervisory roles, store management, or other positions within the company.