Barista

Mortimer House; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prestigious coffee establishment in the heart of London is seeking a skilled Barista to join their team. The role includes crafting and serving high-quality coffee beverages, providing exceptional customer service, and maintaining a warm atmosphere. Candidates should have a strong knowledge of coffee preparation techniques and a friendly demeanor. This position offers competitive benefits including a refer-a-friend scheme and discounts on food and beverages.

Benefits

£450 Gross Refer-a-friend scheme

50% discount on F&B onsite

SmartTech and CycleToWork schemes

Access to delicious on-shift meals

Qualifications

• Previous experience as a Barista or in a similar role is preferred but not required.
• Strong knowledge of coffee beans, brewing methods, and coffee preparation techniques.
• Excellent customer service skills with a friendly and approachable demeanor.

Responsibilities

• Greet customers warmly, take their orders, and provide recommendations.
• Prepare and serve coffee beverages and a variety of drinks.
• Maintain a clean and organized bar area and ensure supplies are stocked.

Skills

Customer service

Coffee preparation techniques

Communication

Attention to detail

Job description

We are seeking a skilled and passionate Barista to join our team. As a Barista, you will be responsible for crafting and serving high-quality coffee beverages to our customers while delivering exceptional customer service. Your knowledge of coffee brewing techniques, attention to detail, and ability to create a warm and inviting atmosphere will contribute to an enjoyable coffee experience for our customers and members.

Responsibilities

• Greet customers warmly, take their orders, and provide recommendations based on their preferences.
• Prepare and serve a variety of coffee beverages and a variety of alcoholic and non-alcoholic beverages based on customer preferences and our menu.
• Maintain a clean and organized bar area according to established guidelines and ensure all supplies are well-stocked.
• Handle cash transactions and accurately process payments.
• Engage with customers, build rapport, and ensure their overall satisfaction.
• Adhere to all relevant health and safety regulations.
• Collaborate with team members and communicate effectively to ensure smooth operations.
• Stay updated on industry trends, new coffee blends, and brewing techniques.
• Participate in training sessions to expand knowledge of coffee varieties and flavour profiles.
• Flexibility to work early mornings, weekends, and holidays as required.

Qualifications

• Previous experience as a Barista or in a similar role is preferred but not required.
• Strong knowledge of coffee beans, brewing methods, and coffee preparation techniques.
• Excellent customer service skills with a friendly and approachable demeanour.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Good communication and interpersonal abilities.

Company and About Maslow's

Set in a seven-storey Art Deco building in the heart of London's Fitzrovia, Mortimer House brings beautifully designed work, social and wellbeing spaces together under one roof. With hospitality at its core, the House is a stimulating place for members to collaborate, create and unwind - as well as feel at home.

About Maslow's: Maslow's is a collection of thoughtfully designed members' houses, including three public restaurants. Inspired by Maslow's hierarchy of needs, these spaces cater to both professional ambition and personal fulfilment, offering private offices, shared workspaces, fitness studios, bespoke meeting rooms, rooftop bars, restaurants, and curated cultural events. Unlike traditional offices or impersonal coworking spaces, Maslow's houses are warm, tactile, and energizing—designed for enhanced productivity in a familiar, relaxed setting. With two existing locations in London's Fitzrovia and Soho, Maslow's fosters connection, conversation, and restoration, ensuring members thrive in an environment where time feels well spent. Our values are Caring, Curious and Committed, which inspire us through our journey of growth.

Benefits

• £450 Gross Refer-a-friend scheme (unlimited referrals!)
• 50% discount on F&B onsite
• Reward and discounts platform
• SmartTech and CycleToWork schemes
• Access to delicious on-shift meals