Barcelona · Berlin · Krakow · Lisbon · Madrid · PortoRemote: Germany · Poland · Portugal · Spain

Revolut Ltd; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Credit Manager, der die Vision für neue Kreditprodukte setzt und sicherstellt, dass diese mit den Unternehmenszielen übereinstimmen. In dieser Rolle werden Sie die Verantwortung für die Entwicklung und das Management von Kreditprodukten übernehmen und dabei sicherstellen, dass die Kunden die bestmögliche Erfahrung erhalten. Sie werden eng mit Produktbesitzern und Ingenieuren zusammenarbeiten, um die Produktqualität zu optimieren und die Kundenbindung zu erhöhen. Wenn Sie leidenschaftlich daran interessiert sind, die Zukunft des Kreditmarktes zu gestalten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Finanzielle Vorteile

Flexibilität beim Arbeiten

Kostenlose Revolut Metal Mitgliedschaft

Jährliche Teamevents

Qualifications

• Erfahrung in der Entwicklung von Einzelhandelskreditprodukten.
• Kenntnisse in UI/UX und Kundenverhalten.

Responsibilities

• Vision für neue Produkte setzen und mit Revoluts Zielen verbinden.
• Hochwertige Kundenerfahrungen im Kreditbereich schaffen.

Skills

Produktentwicklung im Einzelhandelskredit

Benutzerforschung

Kundenerfahrung

UI/UX Prinzipien

Risikomanagement

Programmier- und Datenanalysetools

Verhandlungsgeschick

Teamführung

Stakeholder-Kommunikation

Datengetriebenes Entscheiden

Education

Technischer Abschluss von einer renommierten Hochschule

Job description

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

The credit department at Revolut is anything but ordinary. They design, develop, and launch credit products across the globe. The team manages our products from day one to the end — developing the back and front-end, the data science infrastructure, and then creating a local setup in each country with scalable risk management and portfolio management solutions. It's a big job, but our people are a credit to us all.

We need a Credit Manager who'll be the go-to person on all things credit. You'll drive growth, improve funnel conversion and engagement, lower cost of acquisition, and maintain the best quality on all aspects of the product and customer journey.

You’ll also ensure we deliver the highest quality product features, support, and service levels. We need a Leader with a capital ‘L’ to own retail credit products, as well as an awesome boss to collaborate with Product Owners and the Engineering team.

Up for the challenge? Let's get in touch.

What you’ll be doing

• Setting the vision for new products, understanding how it connects to Revolut’s goals
• Building credit product with world-class customer experiences and understanding the full credit lifecycle of a customer
• Defining, prioritising, and communicating short, mid, and long-term goals of the product
• Ensuring high engagement in the UX domain to deliver great customer experiences
• Creating a high-conversion funnel and offering acceptance rate
• Lowering the cost of customer acquisition
• Ensuring high customer satisfaction related to understanding and experience within the retail credit products segment
• Establishing reliable and reputable third-party partnerships
• Ensuring zero tolerance of any compliance issue or breach of regulatory requirements

What you'll need

• Hands-on experience building products and/or features in retail credit
• Expertise in new product design and user research
• A passionate approach to customer experience
• UI/UX principle knowledge with deep customer focus by understanding customer behaviour and analysing data and real-world experiences
• A broad knowledge of risk management principles
• A technical degree from a top school
• Programming and data analysis skills
• A detail-oriented, structured mentality
• Interpersonal and negotiation skills
• The ability to prioritise features based on customer needs/wants
• A track record for making data-driven decisions whilst also building business intuition around the credit product
• The ability to lead a team and build partnerships with other functions
• The ability to communicate effectively with stakeholders and take ownership
• A passion for building new processes and challenging the status quo

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

Benefits at Revolut

No ping pong tables or bean bag chairs, just benefits you actually want

Get what you need to succeed

• Financial benefits that show we value your work
• Flexibility to work from home, the office or abroad
• A free Revolut Metal subscription loaded with perks
• Exciting events year-round so you can get to know your team

Revoluters always push through! We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.

Deliver WOW

We love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.

Dream Team

We select, coach, and retain the top talent only and give them all the support to achieve greatness

Never Settle

Revolut is for those who always strive for excellence, for those who want to become the best in the world at what they do, for those who would never settle for less. Revolut is for 10x people.

Think Deeper

Logic, reason, and common sense prevail over everything else in decision making at Revolut. We are open-minded, we listen, and we are always in search of the truth.