Barback - Fixed Term - Clays, Birmingham - Birmingham

Bar Staff; Birmingham; On-site; GBP 1,791,000 - 2,342,000; Full time

Benefits offered by this job

Great training program

Flexible weekend/evening hours

Health & safety training

Career progression to bartender

Staff meals

Great Place to Work award

Job summary

Clays is seeking motivated barbacks to support bartenders and floor staff in a fast-paced environment. You will work with kitchen and front-of-house teams to maintain high service standards and undergo extensive training to become bartenders.

Flexible hours include weekends and late nights, with a focus on cleanliness, stock management, and safety. The role offers strong pathways for progression within the company as we open new venues across the UK.

Qualifications

• Hospitality experience preferred but not essential.
• Excellent written and verbal communication in English.

Responsibilities

• Supporting the preparation drinks
• Supporting the delivery of service
• Providing assistance to all service staff
• Understanding of our technology
• Engaging with our products and offering
• Maintaining the cleanliness of the bar
• Ensure that the bar is stocked throughout service
• Maintenance and cleanliness of all stock areas
• Preparation and break down of the bar
• Acceptance and recording of deliveries
• Maintaining Health & Safety expectations
• Completing curriculum of the Clayers Academy
• Be a brand champion maintaining expectations and delivery at all times.

Skills

Hospitality experience

English (Advanced)

Customer service

Ability to work under pressure

High volume bar experience

Job description

Our Bar Team is key to the experience and theatre of our business and you will be supporting the bartenders and floor team in a fast pace exciting environment. You will work closely with the kitchen and front-of-house team to deliver exceptional standards of service. We are looking for highly motivated barbacks who have a desire to be trained to become bartenders in the business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day-to-day duties will involve preparation for general service, preparing and setting up for private events, execution during service hours and maintaining high hygiene and safety policies. We are looking for a self-driven passionate individual that strives for excellence, ideally with some experience in the hospitality industry. This position entails flexible working hours, including weekends and late nights, to accommodate the demands of the business., Your role will include but may not be limited to the following responsibilities;

• Supporting the preparation drinks
• Supporting the delivery of service
• Providing assistance to all service staff
• Understanding of our technology
• Engaging with our products and offering
• Maintaining the cleanliness of the bar
• Ensure that the bar is stocked throughout service
• Maintenance and cleanliness of all stock areas
• Preparation and break down of the bar
• Acceptance and recording of deliveries
• Maintaining Health & Safety expectations
• Completing curriculum of the Clayers Academy
• Be a brand champion maintaining expectations and delivery at all times.
  Some hospitality experience preferred but not essential
• Demonstrate an interest and drive for the hospitality industry
• Ability to work under pressure
• Experience in high volume bars, preferred not essential
• Excellent written and verbal communication in English
• Always looking for opportunities to improve your knowledge and abilities
• Passionate about hospitality and creating amazing experiences
• A keen eye for detail with excellent written and verbal communication skills
• Ability to build lasting relationships with colleagues and clients
• Honest with strong moral principles
• Take initiative, can solve problems calmly and work well under pressure, English - Advanced
• As we expand both locally and internationally, we're thrilled to be opening new venues beyond London! This is your chance to help shape the future of Clays as we bring our signature excitement, energy, and unforgettable experiences to new cities across the UK. We're looking for passionate individuals to join us on this exciting journey as we grow our brand and create unique, memorable events for our guests.
• Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We've been named one of the UK's Best Workplaces for 2025 and 2026 by Great Place To Work UK! That's right, we're all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don't just take our word for it, here's what our colleagues have to say about us:
• "You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you."
• "From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development."
• "Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace."
• Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That's why we're dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we'd love to hear from you! And of course, we're looking for someone who embodies our Clays values. That's why we've framed them as key questions that guide everything we do: SAFE - Safety first. It's our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand.
• We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.07 per hour as well as weekly Tronc service charge distribution. Our great benefits include:
• Holiday: 32 working days' holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service.
• Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family.
• Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP.
• Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays.
• Celebration Day: An additional paid day off each year to celebrate something meaningful to you.
• Parental Leave: Market‑leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service.
• Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.
• Volunteer Day: A paid day off annually to give back to your local community.
• Birthday Gift: Choose a special gift to celebrate your birthday.
• Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you.
• Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme.
• Hospitality Discounts: Access exclusive discounts via Hospitality Rewards.
• Meals Provided: Free meals for colleagues working operational shifts.
• Plus, we're certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
• , £14.57 - £16.57 hourly